Overall we loved this hotel, the only downside is if you rent a car don’t park in the Parkade! You can park next to the lagoon at the diamond pay parking lot for half of what the hotel charges.
It’s good about water server. It’s more better if there is oven tenge.
The staff went above and beyond. Rooms were always cleaned, always had clean towels, and the staff was always polite.
The location is phenomenal close to everything steps from the beach! Bathroom could have been better ..the staff was great everyone so polite and friendly
Indoor property and rooms very nice. Staff awesome but not sure why we paid a resort fee. This is not a resort. Restaurant way overpriced, even for Waikiki and no coffee in room or lobby. Had to wait for coffee shop to open at 6...which sounds early but not when you're on main land time.
In the dining hall when we had breakfast, we could not seat where we want since one lady escorted us to the seats at the very corner far away from the beach area, even though there are a lot of empty tables and seats located beachfront. It looks like seating is up to their power, not even first come ...
I’ll be honest, when I think of a Hyatt or Marriott i was expecting just a run-of-the-mill hotel. My husband and I were blown away by this hotel. Not is it directly across from the beautiful beaches of waikiki, but the hotel itself is almost like an upscale mall with restaurants and shops throughout. ...
We liked the location. The pool food service was good. My kiddos liked the French fries.
Great friendly staff very helpful,our room was a good size with a really comfortable bed.The hotel was nice and clean and service staff very friendly.Breakfast was ok loved the fresh fruit.