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Sheraton Princess Kaiulani

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Featured image
Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Balcony
Balcony
View from Room

Overview of Sheraton Princess Kaiulani

Sheraton Princess Kaiulani

3.5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationWaikiki Beach2 min walk
  • Popular LocationRoyal Hawaiian Center6 min walk
  • Popular LocationHonolulu Zoo12 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)19 min drive

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About this area

Honolulu

Located near the beach, Sheraton Princess Kaiulani is in Waikiki neighbourhood and is connected to a shopping centre. Iolani Palace and Aloha Tower are notable landmarks, and the area's natural beauty can be seen at Waikiki Beach and Ala Moana Beach Park. Check out an event or a game at Aloha Stadium, and consider making time for Honolulu Zoo, a top attraction not to be missed. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
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Map
Popular Location

What's nearby

  • Waikiki Beach - 2 min walk
  • Duke Kahanamoku Statue - 3 min walk
  • International Market Place - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 19 min drive

Restaurants

  • Pikake Terrace — 1 min walk
  • Splash Bar and Bento — 1 min walk
  • Musubi Cafe Iyasume - 3 min walk
  • Waikiki Park Heights - 4 min walk
  • Me's Bar-B-Que - 4 min walk

About this property

Sheraton Princess Kaiulani

Adventure hotel connected to a shopping centre in Waikiki, walk to Waikiki Beach
2 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. All 1000 rooms boast deep soaking bathtubs, and offer WiFi and balconies. Fridges and room service are standard, as are TVs with cable channels.
Sheraton Princess Kaiulani offers 1000 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 42 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 31.00 for adults and USD 31.00 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Designer shops
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Italian
  • Japanese
  • Korean

Business services

  • 24-hour business centre
  • Conference space (14451 square feet)
  • Meeting rooms 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Pool
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3 star
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Family-friendly
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Guest rating 3.5+
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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 37.93 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 31.00 for adults and USD 31.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 16.00 per person (one-way)
  • Self-parking fee: USD 42 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 10 per day
  • In-room safe fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 400 out of 1111 reviews
5 - Excellent 36%
Rating 4 - Good. 413 out of 1111 reviews
4 - Good 37%
Rating 3 - Okay. 162 out of 1111 reviews
3 - Okay 15%
Rating 2 - Poor. 81 out of 1111 reviews
2 - Poor 7%
Rating 1 - Terrible. 55 out of 1111 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean rooms and very friendly and helpful staff. Will stay here again, great price and perfect location. Walking distance to all, restaurants, shopping, and beach.
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s taking too long to check-in and can’t check-put using TV console, it hit error. I had to line up again to checkout almost late for my flight. Very disappointed.
Stayed 7 nights in Jun 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was awesome, a few min. walking distance to the beach and shopping. Also very friendly staff, we were upgraded to a partial ocean view room when we got there. They also provide free water bottles as needed. Would definitely stay here again!
Stayed 7 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 7 nights in Jun 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge you a spa fee and $50 parking.get an airBnB instead
Stayed 4 nights in May 2021