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"We didn’t stay! Didn’t feel safe at all. There was a drunk loitering in reception, the room was freezing cold and the lock not at all substantial. My daughter burst into tears when we got into the room. This hotel is probably suitable for workers looking for dogs but definitely not somewhere for women to stay alone. "

"Unfortunately we had to cut our stay short as I was unwell. We left immediately after my wife had breakfast on our first morning. She only had cereal and toast as we were keen to get away. I was rather sad to have to leave early as I remember the hotel when it was a boys’ primary school having lived the first 18 years of my life as a resident of Rye."

"Very nice room staff helpfull we stay there a few times a year."

"we always love staying at the mermaid Inn Gorgeous old quirky beautiful place with lovely staff "

"Had a great night stay here. Perfect for my training course in the morning at the same venue "

"This hotel needs some serious TLC, room was just tired with water leak stain on the celling. Chairs in the room and breakfast hall were rocking quite wildly. Breakfast was good - recommended. Parking was convenient. This hotel needs renovation."

"Clean room, great food, helpful and professional staff Great swimming pool "

"High quality hotel, super indoor pool, king size bed, bar and restaurant meals excellent "

"Quiet and clean "