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"The location is good and staff were very nice. The room was a good size but very tired!! Dusty with cobwebs , paintwork chipped badly and the bathroom had rusty handles and in poor condition. The balcony was quite honestly filthy!!! Disappointing as the pictures do not match what you actually get!! "

"Friendly staff , clean room "

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "

"Everything was dirty , the room had an awful smell and we couldn’t wait to leave "

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"Room was clean and comfortable. Staff very friendly."

"We had a great stay here with a lovely view over to camber castle. This hotel is in a perfect location in the town just around the corner from the church, mermaid street and Lamb House. Outside is a lovely viewing point. It was very peaceful and quiet at night. There is a little bar downstairs which was handy for a post hike drink (lovely bar room and quiet). The breakfast - you can choose what you want which was excellent. Staff were very friendly and helpful. Highly recommend this place in Rye. Very good value. Also very easy to walk over to Romney Marsh and see Camber Castle (we did a morning walk here). We’ll be coming back again. "

"I love this place - it is charming and peaceful and the staff are very helpful - in particular Rebecca who goes out of her way to help . "

"Nice modern hotel, friendly staff, room comes with a fridge, nice shower and large TV. Had a good stay and can recommend. Conveniently located opposite the station and a short walk from the outlet mall. Breakfast is good and included in the rate. Hotel has a gym. Hotel is great for 1-2 nights."