Ratings based on 1,317 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Fairlie, NZ

Nice hotel, great location

Posted 25/04/2017
Easy to get to the main shopping area of Wellington via a lift, central for all public transport, 1/2 hour walk to Te Papa, national war memorial, and 2 mins to cable car. Complimentary breakfast good. Staff very obliging. Room was small for 4 of us but we did not spend much time in hotel other than sleeping, overall I would recommend
3 out of 5
by A verified traveller from Boston, MA

Disappointing for the cost

Posted 23/04/2017
Pros: Nice view of the harbor
Cons: Guest laundry, WiFi speed
Location: On side of a very steep hill, ground floor is 9 stories above Lambton Quay, but elevator makes this a minor nuisance. Close to harbor and restaurants.
No guest laundry, and no laundromat within walking distance. $10 for a clean shirt via the hotel. Hotel restaurant breakfast was awful, brown water for coffee (unless you order a $4.50 espresso), and limited buffet. Fortunately there are a number of good places nearby (the Americano was great with cook to order fresh food.) The hotel is on the steep side of the hill, so you have to take two elevators to get down to nearby restraunts and Lambron Quay. On the plus side, the room failed to annoy: high shower head, great view (facing harbour, but there were rooms facing the other way), comfy beds, and enough plugs. Computer video input for TV, and free (if modest speed) WiFi if you join their loyalty club for free on check-in. Close to the harbor and 10 min from Te Papa, but Cuba St is a 15 minute walk. Virtually next door to the cable car. Next time I'll stay closer to the harbor and verify laundry facilities.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dunedin

Posted 23/04/2017
The hotel was well located and close to lots of activities
5 out of 5
Recommended
for Everyone
by A verified traveller from sinagapore

Near the harbour

Posted 16/04/2017
Great business hotel, smack in the cbd and near the harbour. Attentive staff.
Comment from Hotel Management
18/04/2017 by General Manager, Hotel Management
Thank you for choosing to stay with us recently and for taking the time to complete our guest feedback questionnaire. The comments you made regarding your stay with us are most appreciated and we look forward to welcoming you back to the hotel in the near future. Regards Philip Hilton General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 02/03/2017
We really enjoyed our stay. The hotel is centrally located and it was easy to get anywhere. We would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16/02/2017
Nice experience on a weekend with partner and 2 kids. we were upgraded to a room with a better view and breakfast. Good food and pleasant staff. I would recommend the hotel to all.
5 out of 5
Recommended
for Everyone
by A verified traveller from minnesota usa

Modern hotel

Posted 05/02/2017
Beautiful modern hotel with a great location. The only downside was we had to pay for parking and internet.
5 out of 5
Recommended
for Everyone
by A verified traveller from auckland

Great

Posted 21/01/2017 on Wotif
Great for overnight stay. Easy checkin at 11am. Also roadside parking on The Terrace close by.
5 out of 5
Recommended
for Everyone
by A verified traveller

Easy access to everything.

Posted 21/01/2017
Pros: Location
Cons: Free internet.
Location: Lakefront, parks, and parliament
Walking distance to parliament, waterfront and much more.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18/01/2017
Good value for money. the room was clean and comfortable. we enjoy the stay.