Ratings based on 2,159 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller from NZ

Coffee/Tea/Sugar/Milk

Posted 14/12/2017
Pros: Comfortable, clean and quiet.
Cons: Just the coffee and milk ... real stuff and better quality.
Location: Great location, central to everything and easy walking.
It would be good to have nicer coffee, more sugar and real milk then it would have been perfect :)
3 out of 5
by A verified traveller from Napier, NZ

Decent location

Posted 14/12/2017
The only real off putting aspect of the hotel was the charge of $19.89 for one local call (my cell phone was out of order).
5 out of 5
Recommended
for Everyone
by A verified traveller from Bay of Plenty

Magical time at the Ibis

Posted 11/12/2017
My daughter and I had been looking forward to our 'special holiday' for months and the Ibis lived up to our hopes and more. The staff were friendly, professional and very helpful about small extra requests. It was my daughter's 18th and a small acknowledgement arrived at our room as soon as we arrived. Food was lovely. Will definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Centrally located to shops, restaurants etc.

Posted 10/12/2017
Pros: Location and no street noise!
Cons: Nothing in particular
Location: Shop till you drop and plenty of cafes and restaurants!
A great hotel to stay in - no frills but perfectly for a stay of one or two nights. The staff were very helpful, including bar, reception and housekeeping staff. A very enjoyable stay and no street noise!
5 out of 5
Recommended
for Everyone
by A verified traveller from bay of plenty

Very central

Posted 04/12/2017
Had a great time exploring Wellington from the ideally placed Ibis Hotel. Definitely recommend staying here. Very comfortable beds too!
Comment from Hotel Management
06/12/2017 by Yulia Gonina - Front Office Manager, Hotel Management
Dear Lisa, Thank you for staying with us. It is great to hear that you had such positive time at the hotel and that our location worked for you. I am very happy that you found your bed comfortable. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveller from Kapiti

Posted 02/12/2017
Pros: Convienient location
Cons: Pillows a bit lumpy
Location: Ideal for overnight or short stay visits
Basic hotel in Wellington Central ideal for one or two night stays. Staff friendly and helpful. Room clean and tidy. Good location for exploring Wellington City
Comment from Hotel Management
04/12/2017 by Snedden Miranda, Hotel Management
Dear Liz, Thank you for the feedback regarding your recent stay at the ibis Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Regards Snedden Miranda Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Central,convenient,comfortable

Posted 29/11/2017
Pros: convenient cheap clean
Cons: nil
Location: central,walking doistance to many attractions
Very pleasant and comfortable, central location excellent
Comment from Hotel Management
29/11/2017 by Yulia Gonina - Front Office Manager, Hotel Management
Dear Pat, Thank you for staying with us. We truly appreciate your feedback, and I was delighted to read that you had an excellent stay. Thank you for sharing your thoughts. Your comments are much appreciated.
3 out of 5
Recommended
for Everyone
by A verified traveller

Stayed many time before but this was different

Posted 16/11/2017
Very small room with poor fit out , needed an update . Worst thing was electrics everything appeared to be wired to main light switch couldn’t have TV on without main lights, couldn’t use side lights or bathroom light without main lights, not good when you get up in the middle of the night
Comment from Hotel Management
19/11/2017 by Yulia Gonina - Front Office Manager, Hotel Management
Dear Guest, Thank you for staying with us. I am sorry to hear that this visit wasn't as enjoyable as your previous ones. Please don't hesitate to contact our Reception Team if there is anything we can do in order to make your future stay more enjoyable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice and handy but over priced

Posted 12/11/2017
I found the hotels location and facilities and staff very good, however I felt the room I had was very overpriced for what it was.
Comment from Hotel Management
14/11/2017 by Yulia Gonina - Front Office Manager, Hotel Management
Dear Guest, Thank you for staying with us. It is great to hear that our location worked for you and that you were well looked after by our Team. I also appreciate your comments about the room pricing.
5 out of 5
Recommended
for Everyone
by A verified traveller from Taranaki

Posted 07/11/2017
Nice hotel, awesome location, walking distance to everything
Comment from Hotel Management
09/11/2017 by Yulia Gonina - Front Office Manager, Hotel Management
Dear Lucy, Thank you for staying with us. I am very glad to find out that our location worked for you and that you enjoyed your visit.