Ratings based on 2,267 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11/08/2017
Pros: Full breakfast buffet was delicious Got burgers and chips from the 24/7 menu very filling and well cooked Location and staff both excellent
Cons: Layout of bathroom was a little cramped Soundproofing between rooms as hallways did echo when people were talking in hall
Location: Central location 5 Min walk to cable car that takes you to botanic garden 15 Min walk along waterfront to Tepapa 10 Min walk to Lambton Quay shops
Nice and central location for a lot of Wellington experiences. Room and general areas of hotel were very clean and good value for money. Staff were very helpful and allowed an early check in as our flight had landed earlier than expected. No room service but pick up from the restaurant downstairs which is a quick lift ride down.
Comment from Hotel Management
13/08/2017 by Yulia Gonina - Front Office Manager, Hotel Management
Dear Guest, Thank you very much for staying with us. It is always a pleasure to receive such positive feedback. I am happy to read that our location worked for you and that you found our staff very helpful. I also appreciate your opinion on the bathroom layout.I will share your comments with the rest of the Team. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Auckland

Very convenient to city center

Posted 05/08/2017
I had to stay for one night in Wellington and the Ibis hotel was very good choice, will go again maybe next month.
Comment from Hotel Management
07/08/2017 by Yulia Gonina - Front Office Manager, Hotel Management
Dear Gulten, Thank you very much for staying with us. I am happy to read that you had such a positive time and we look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveller from Auckand

Everything you need, right where you need it.

Posted 27/07/2017
Attended a conference at TSB Arena so we just needed a place to get a good night sleep, and a little getaway during downtime. Ibis location was perfect just a short walk to the arena, waterfront, shops etc. The rooms are clean, tidy with all the basics so just what we needed.
Comment from Hotel Management
31/07/2017 by Snedden, Hotel Management
Dear Guest, We truly appreciate your feedback, and I was delighted to read that you had an excellent stay. Thank you for sharing your thoughts and taking the time to complete our survey. We comments are much appreciated. Regards Snedden Miranda Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Dunedin NZ

Conference

Posted 27/07/2017
Pros: The service we received...the convience to where we needed to be
Location: Great eateries and shops.... 2 min walk from Lambton Quay and ALL the shopping you want
We booked here as we have done in previous years, as it is close to conference facilities that we go to.... The staff this year were exceptional...I got sick and ended up in bed in room for 2 days that we were there.....the staff kerpt asking my husband if I needed anything... Very impressed....they even allowed me to stay till the time we were getting picked up so I didn't have to get up sooner.... Very impressed....
Comment from Hotel Management
31/07/2017 by Snedden, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Wellington. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Regards Snedden Miranda Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Dunedin

Excellent location

Posted 24/07/2017
Very close to the shops and the TSB arena. Excellent reception staff, very helpful.
Comment from Hotel Management
31/07/2017 by Snedden, Hotel Management
Dear Guest, We are pleased that our location worked well for you. We Look forward for your stay with us in near future. Regards Snedden Miranda Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Auckland, NZ

Central city Wellington

Posted 21/07/2017
Had three nights here, giving us time to explore central city attractions and enjoy dining out.
Comment from Hotel Management
22/07/2017 by Snedden, Hotel Management
Dear Neil, I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Snedden Miranda Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Masterton Nz

In City, easy shopping

Posted 19/07/2017
Great reception staff, close to shops and waterfront, nice room
Comment from Hotel Management
21/07/2017 by Yogen Master, Hotel Management
Dear Richard, Thank you for taking time and sharing your feedback with us. It is always pleasure to receive positive feedback. We hope your next stay will be as pleasant as the previous one. Kind regards, Yogen Master Assistant Manager, Front office Ibis Wellington
5 out of 5
Recommended
for Everyone
by A verified traveller from Auckland

Posted 14/07/2017
This was a very convenient location as I needed to conduct business in the city center. I could walk everywhere, the breakfast was outstanding, I will definitely be back.
Comment from Hotel Management
19/07/2017 by Snedden, Hotel Management
Dear guest, Thank you very much for your feedback; we appreciate your effort. I'm pleased our location worked well for you. Regards Snedden Miranda Assistant Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

What goes bang meow bang meow bang meow

Posted 13/07/2017
A room too small to swing a cat..............................
Comment from Hotel Management
19/07/2017 by Snedden, Hotel Management
Dear Guest, We truly appreciate your feedback, Thank you for sharing your thoughts and taking the time to complete our survey. Your comments are much appreciated. Regards Snedden Miranda Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10/07/2017
Pros: Faqntastic value
Easy, great location for TSB Arena and shopping,clean, great value
Comment from Hotel Management
12/07/2017 by Snedden, Hotel Management
Dear Guest, Thank you very much for your feedback; we appreciate your effort. I'm pleased our location worked well for you. Regards Snedden Miranda Assistant Manager