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"I unfortunately have a number of complaints about the room. I was in room 2 on the ground floor. The accessible bathroom was very tired and the shower flooded the bathroom every morning. There is a cleaners cupboard / store right outside the bedroom and i was woken up every morning at 06.00 by noise and/or staff chatting."

"Modern and clean room. Bathroom was good, with all the necessary components. Minimalist room setup: bed, bathroom, and TV. No closet or storage shelves. Good for cost conscious visitors looking for just a bed and privacy."

"A really enjoyable stay. Lovely room. Dinner was very good."

"Staff were friendly and nice, Rohan was brilliant and couldn't be more helpful l. "

"The first room smelled as if someone had smoked. I asked for a room change and I was immediately accommodate. The staff was professional. The room where I stayed was clean. As you enter the property there was a smell of toilet, which not the best welcoming sign. "

"Good but room to cold and remote for tv missing"

"Breakfast was plentiful. The Morse bar well attended and stocked. Staff made our stay very relaxed, they were so attentive."

"We had a lovely stay, breakfast was brilliant had such a good selection. Room was quiet and staff were very friendly. "

"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating. The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean. Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though. Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be. The staff however, are amazing. They were so accomdating, friendly and willing to go over and above. This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast. The staff truly made the visit special, even if some of the other stuff was a disappointment."