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"A clean and spacious room. Polite staff and best hotel breakfast I’ve had. "

"Check in was easy. Location was good for us. Room was clean. Beds were comfortable. Shower was hot with good pressure. Room just too small. Bathroom kept blacking."

"The first room smelled as if someone had smoked. I asked for a room change and I was immediately accommodate. The staff was professional. The room where I stayed was clean. As you enter the property there was a smell of toilet, which not the best welcoming sign. "

"Good but room to cold and remote for tv missing"

"Great location, friendly staff and welcome. Lovely room with plenty of space. "

"We had a lovely stay, breakfast was brilliant had such a good selection. Room was quiet and staff were very friendly. "

"It was ok, needs updating but good staff and ok facilities."

"Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her. Rooms are very basic, for the price and the attraction of "Horwood House". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating. The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean. Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though. Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be. The staff however, are amazing. They were so accomdating, friendly and willing to go over and above. This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast. The staff truly made the visit special, even if some of the other stuff was a disappointment."

"central hotel to the hub where u can go to a bar within 1 min"