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"Helpful and friendly staff."

"Clean room spacious staff amenities breakfast"

"Excellent location close to gate of the old city. Great amenities and excellent service."

"The hotel owners were really helpful and nice"

"Extremely family friendly. The only thing that could’ve been better was breakfast, but otherwise we really enjoyed it. Love that they had a kids area to play."

"Great staff, excellent location, spotlessly clean. "

"What a place! Stopped in on a whim, and were thrilled to find ourselves in excellent hands. Great facilities, surprisingly great breakfast, and very comfortable facilities. Great food recommendations from super friendly staff. And all at a VERY reasonable price. "

"Very comfortable beds, great location and very close to restaurants and sights."

"The room was very clean and the staff were very friendly and helpful."

"Great location - easy walk up to the old city"

"Good value for money. Convenient parking. Ability to buy coffee at the hotel. Excellent bakery nearby. Super-friendly and helpful staff. The area around was depressing though."

"Room was ok, stayed in worse but it was adequate for 1 night - bathroom could do with a deep clean though! Breakfast was ok but nothing special - good location for restaurants and the medieval walled city close by "

"Im more upset with Expedia for this experience. This hotel was listed as Carcasonne and we should have done a little more homework but we were strapped for time. This hotel is located nowhere near where we wanted to be (the heart of Carcasonne). It was a $40cdn uber and when we decided to eat the cost of the hotel and go somewhere closer the ubers were not coming out that far. The hotel itself is fine but has a very cold almost robotic feel. This place would be fine for a single or perhaps a...

"Great value, clean, spacious and good location "