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"Absolutely a dream location to access the medieval city. Literally steps from the Narbonne gate. Our room was spacious and comfortable, but our door lock was broken so locking the room was impossible. Luckily, the room had a second hidden door behind the floor to ceiling blood red curtains, so we could safely lock our stuff up while we explored. After a full day of exploring the medieval city, we came back to the room late at night to no heat or hot water - which was a super big let down. The staff did work to get it turned back on, and we had hot water by midnight, but were freezing. The restaurant was not open during our stay, so I can't speak to that. We didn't have time to find/use the pool. hot tub or spa. Wish we had more than one night to really enjoy the hotel's amenities. We loved the town and would recommend staying here."

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"A room w a view (14) and twin beds loads of space custom Velvet curtains matching chair and blanket really elegant. Nespresso coffee machine and liquid creamers nice touch. Bath tub was welcome site w my recent fall and shower w rain and hand held also. Hot strong water plush towels. 5 * place. But the managing couple made my 2 nights w their care attention to my sudden immobility and knee injury. Even the stairs were doable but they offered to change me to downstairs from. Breakfast included boiled eggs meat cheese etc well worth the 13E. Be back for sure. "

"Great location and roof terrace "

"Nice clean rooms"

"Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!"

"Great friendly staff,good restaurant."

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"This hotel oozes with unique character and style, is in the heart of the town and the manager is amongst the most helpful I have ever come across. We loved the atrium-style lobby (the central photo for the hotel) the bar stools made to look like champagne cork enclosures and the bedrooms with their unique themes, big comfortable bed and very cool bathrooms. The manager (Owner?) directed me to the perfect bar to watch the international rugby, the ideal route to go out for a run and even told us about the best place to visit when we moved on down to the Mediterranean coast, a fishing village that was simply beautiful and that I am not sure we would have found without is advice. Wish we could have stayed longer!! Highly recommend, but be warned, parking nearby is a challenge and I can imagine it gets much worse during spring and summer."