Hotel du Pont Vieux, au pied de la Cité Médiévale

Property class: 3

Choose dates to view prices

At Hotel du Pont Vieux, au pied de la Cité Médiévale, you can look forward to a rooftop terrace, a garden and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is NZ$183
includes taxes & fees
5 Oct - 6 Oct

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

A compact hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room

A neatly made bed with white and green bedding, a framed picture above it, and a bedside table with a lamp.

Double Room

9.6 out of 10
Exceptional
(21 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Private Bathroom

A hotel room with two beds, a desk, a TV, and a bathroom visible through an open door.

Superior Twin Room, Private Bathroom

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Quadruple Room

A hotel room with a bed, bedside table, chair, desk, lamp, and a painting on the wall.

Quadruple Room

9.8 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Double Room, Private Bathroom, Garden Area

A hotel room with a bed, a desk, a chair, a TV, and a window with red curtains.

Superior Double Room, Private Bathroom, Garden Area

9.6 out of 10
Exceptional
(27 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Carcassonne, Hotel du Pont Vieux, au pied de la Cité Médiévale is in the historical district. Historic Fortified City of Carcassonne and Aude Gate are local landmarks, and some of the area's activities can be experienced at Carcassonne Golf and Téléski Nautique de Carcassonne. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's location for the sightseeing. Visit our Carcassonne travel guide
Map
32 Rue Trivalle, Carcassonne, Aude, 11000

What's nearby

  • A historic castle with yellow stripes and a spiral staircase.
    Historic Fortified City of Carcassonne
    2 min walk - 0.2 km
  • A historic stone castle with multiple towers and a cobblestone pathway leading to an arched entrance.
    Aude Gate
    5 min walk - 0.4 km
  • Pont-Neuf de Carcassonne
    5 min walk - 0.4 km
  • Château Comtal
    8 min walk - 0.7 km
  • Le Musée de la Torture de Carcassone
    12 min walk - 1.1 km

Getting around

  • Carcassonne Station
    18 min walk
  • Carcassonne (CCF-Pays Cathare)
    16 min drive

Restaurants

  • Maison du Cassoulet
    6 min walk
  • La Taverne du Chateau
    7 min walk
  • Le Patio de la Cite
    6 min walk
  • Restaurant La Barbacane
    8 min walk
  • Le Trouvère
    8 min walk

About this property

Hotel du Pont Vieux, au pied de la Cité Médiévale

  • Hotel in a shopping district
  • Consider a stay at Hotel du Pont Vieux, au pied de la Cité Médiévale and take advantage of a rooftop terrace, a garden and a library. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Smoke-free property, free newspapers and multilingual staff
    • A front desk safe, tour/ticket information and luggage storage
    • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
  • Room features
  • All guest rooms at Hotel du Pont Vieux, au pied de la Cité Médiévale offer comforts, such as air conditioning, in addition to Guest reviews speak positively of the overall comfort rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 70-cm LED TVs with digital channels
    • Cots/infant beds, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered parking on site (EUR 14 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 70-cm LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are available for EUR 6.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.50 for children
  • Covered self-parking fee: EUR 14 per night
  • Crib (infant bed) fee: EUR 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hotel du Pont Vieux, au pied de la Cité Médiévale pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel du Pont Vieux, au pied de la Cité Médiévale?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel du Pont Vieux, au pied de la Cité Médiévale on 5 Oct 2026 start from NZ$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel du Pont Vieux, au pied de la Cité Médiévale?

Self-parking is available for EUR 14 per night.

What time is check-in at Hotel du Pont Vieux, au pied de la Cité Médiévale?

Check-in start time: 3 PM; check-in end time: 8:30 PM.

What time is check-out at Hotel du Pont Vieux, au pied de la Cité Médiévale?

Checkout is at 11 AM.

Where is Hotel du Pont Vieux, au pied de la Cité Médiévale located?

Situated in the historical district, this hotel is steps away from Chapeau Rouge and Old Bridge. Historic Fortified City of Carcassonne and Theatre Jean Deschamps are also within 5 minutes. Carcassonne Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel du Pont Vieux, au pied de la Cité Médiévale Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 786 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 16 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 1 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning and clean
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had clean rooms, friendly staff, good breakfast, and AC
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, vey comfortable room.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great location excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast of the tour we have done, all fresh good quality food, parking was in a secure garage next to hotel. Excellent location between the old town and new, great view of the old town from the roof terrace, staff very helpful and friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with a family of four - the beds were great, updated and super clean bathroom and very kind service. It wasn’t super hot when we visited so can’t speak to the AC under hot weather. But was great for us. Would definitely recommend for! Small rooms of course but to be expected. The rooftop terrace offers spectacular views of Carcassonne!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short, one night stay was pain free other than the climb to the third floor. The room was clean and well appointed and the air conditioner was functional for the main cabin of room 20. Parking on site for 14 Euro made everything easy!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Great location. Excellent view from the terrace
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site parking for our motorcycle was a huge bonus. Also loved the roof terrace .wonderful couple run the place.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, spotless room and super friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family-run hotel is clean and pleasant. The rooftop terrace with the view of La Cite is a very pleasant place to spend evening time. It was about a fifteen minute mostly uphill walk to La Cite, shorter and easier coming back down. There are several good restaurants very near the hotel, and more up in La Cite. We are truly happy we chose this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful little hotel near some great small restaurants. They run an upmarket food shop as well… so it is worth having the breakfasts
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a good hotel. Great to have secure parking near by. Excellent breakfast which we enjoyed outside in the pretty courtyard garden. Only disadvantage was that our room was on the third floor and there was no lift. Madam, however, insisted on carrying our bags up, which went well beyond what we expected!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and really nice family business. The room was clean and the bed very comfortable. Breakfast was also good and sets you up for the day.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, convenient to major sights, and parking available
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, and the location is great in a very quaint street right in between the city center and the medieval city.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the perfect location for a stay in Carcassonne. Rooms are spotlessly clean, bathroom is modern with great shower. We were able to see the castle from our bedroom window, a stunning view. We had breakfast in the hotel every day. There are lots of bars and restaurants on the road where the hotel is. Lovely relaxing garden at the back. 10/10 will definitely stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean rooms, perfect location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and very pleasant staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, nice breakfast garden, comfortable bed, good aircon.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and the hotel is well located for the City and local restaurants
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel, helpful staff and wonderful breakfast.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with rooftop view of the citadel. Short walk to the citadel entrance and easy access to the town. Comfortable and clean rooms. Decent breakfast. Parked in the nearby public carpark with no issues. Friendly and helpful staff. We will return.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the walled city. Beautiful views. Owners very accommodating.
Stayed 2 nights in Sep 2025