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Hôtel du Château & Spa Gemology

4.0 star property
Mediterranean hotel with full-service spa and steam room

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Hôtel du Château & Spa Gemology offers a serene escape in Carcassonne. Guests relax on the sunny terrace or unwind with a massage at SPA GEMOLOGY. The upscale boutique hotel features an indoor pool and steam room, with staff receiving consistent praise from visitors seeking peace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

In-room safe, individually decorated, desk, blackout curtains

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, individually decorated, desk, blackout curtains

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Supérieure Triple

In-room safe, individually decorated, desk, blackout curtains

Chambre Supérieure Triple

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Day bed
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

In-room safe, individually decorated, desk, blackout curtains

Classic Double Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Triple

In-room safe, individually decorated, desk, blackout curtains

Junior Suite Triple

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Day bed
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually decorated, desk, blackout curtains

Junior Suite, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000

What's nearby

  • Château Comtal - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪La Demeure Du Cassoulet - ‬4 min walk
  • ‪La Girouette - ‬3 min walk
  • ‪Le Senechal - ‬4 min walk
  • ‪La Taverne du Chateau - ‬3 min walk
  • ‪Le Trouvère - ‬3 min walk

About this property

Hôtel du Château & Spa Gemology

Upscale boutique hotel located in City of Carcassonne
You can look forward to a terrace, a garden and dry cleaning/laundry services at Hôtel du Château & Spa Gemology. Treat yourself to a hot stone massage, a facial or a body wrap at Spa Gemology, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a steam room.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Luggage storage, a computer station and a front desk safe
  • A 24-hour front desk, massage treatment rooms and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • LED TVs with satellite channels
  • Cots/infant beds, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Built in 1960
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne

Frequently asked questions

Does Hôtel du Château & Spa Gemology have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

Is Hôtel du Château & Spa Gemology pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel du Château & Spa Gemology?

Self-parking is available for EUR 15 per day.

What time is check-in at Hôtel du Château & Spa Gemology?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Hôtel du Château & Spa Gemology?

Checkout is at noon.

Where is Hôtel du Château & Spa Gemology located?

Located in City of Carcassonne, this spa hotel is steps away from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Aude Gate are also within 5 minutes. Carcassonne Station is 24 minutes by foot.

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Reviews

Hôtel du Château & Spa Gemology Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 292 out of 460 reviews
Rating 8 - Good. 132 out of 460 reviews
Rating 6 - Okay. 22 out of 460 reviews
Rating 4 - Poor. 7 out of 460 reviews
Rating 2 - Terrible. 7 out of 460 reviews

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to gate of the old city. Great amenities and excellent service.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stayed 1 night in Jun 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and pool, close to town

Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Stayed 1 night in Oct 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - great staff

awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Stayed 1 night in Sep 2024

8/10 Good

Maria H

Liked: Cleanliness, staff & service, property conditions & facilities

Good location and service

The service, location and breakfast were amazing. The bed was very confortable and the bathroom very good. The only issue us thar the room was a bit dark.
Stayed 1 night in May 2025

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
Stayed 2 nights in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance.
Stayed 2 nights in Mar 2024

6/10 Okay

Julia

Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Friendly staff. It is located right across from the historic castle. Beautiful view from the patio. I would definitely stay again.

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Our room was comfortable and quiet with excellent air conditioning. The pool and surround was a really nice place to relax. Staff very friendly and helpful.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were super friendly. Junior Suite room 8 was great, clean and loads of space. Good pool area. Location super! Wife had a massage and loved it, I enjoyed the wines while waiting. Genuinely great stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief stay in Carcassone!

Very convenient hotel close to the castle walks! Small but comfortable room! Convenient parking. Very helpful friendly staff. Good breakfast lovely dogs!
Stayed 1 night in Oct 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confidently situated outside walled city and within easiet walknof the lower town. Secure paeking and easy to drive to.
Stayed 2 nights in Sep 2022

6/10 Okay

Hilary

Liked: Staff & service

Coukd have been wonderful

Lovely location and hotel coukd have been absolutely excellent but lets itself down with just simple stuff
Stayed 1 night in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room although a little small and the bed was only a double. We didn’t like the huge window between the room and the bathroom there is a blind but still see through. The toilet has a glass door too. Very little privacy, luckily we’ve been married a long time but could be tricky for a new relationship!
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and great staff

Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think.
Stayed 1 night in Nov 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Stayed 3 nights in Sep 2025

4/10 Poor

Elke

Disliked: Property conditions & facilities
z. B. der Gast wird schon beim Empfang der Unterkunft zwangsbeschallt, eine Abhilfe wird entschieden zurückgewiesen. Das setzt sich beim Frühstück unvermindert fort. Der Preis ist für dieses Haus völlig indiskutabel, alles marode. Ich werde Ihre Dienste in Zukunft nicht mehr nutzen, da keine Verifikation erfolgt.
Stayed 1 night in Sep 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Very friendly staff. Very accomidating. Lovely views.
Stayed 2 nights in Aug 2025

10/10 Excellent

LEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hidden gem steps away from La cité médiévale
Stayed 1 night in Jul 2025

8/10 Good

Wray

Liked: Cleanliness, staff & service, room comfort

Pleasant hotel in great location

The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
Evening view from hotel bar garden
Stayed 2 nights in Jul 2025

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carcassone

Quarto extremamente pequeno Sem frigobar Cafe da manha pago na propriedade
Stayed 1 night in Jul 2025

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and the staff was great!
Stayed 3 nights in Jun 2025