Pet Friendly Hotels & Resorts in Union Square from NZ$221

" Very nice stay! "

"Been coming here now a few years and it’s been steadily declining. This has typically been our go to property in the City but I feel like it may be our last. Location is great but service has really taken a dip. As a “VIP” guest(because of our status with Hotels.com) we used to be welcomed with cookies, waters, and food vouchers for the restaurant. That went away with the nice gestures but it didn’t bother me but this last trip was not a very welcoming one. I had my wife check in while I parked in a nearby parking garage. She said the front desk employee wasn’t very nice. Once I met my family in the room I immediately noticed that it was the wrong room. I had booked a specific suite and that wasn’t it. I go downstairs to ask about it and the gentleman kept telling me that it was correct(even though I had pictures of the room that I booked). I told him I wasn’t in the mood to argue with him as my family and I were hungry and on the way out to have dinner. We just went with the flow and tried to enjoy our time there but it just wasn’t the same because we were so used to the suite we always get. Unfortunate that we’ll have to find another property to stay out for our future trips to the City. "

"Wonderful service from staff- Panda and Mandy (maybe) were the best. Will definitely return."

"It’s was cold and they did not tell me pool was out of service "

"Found someone's eyelash within my sheets on my first day. I don't wear lashes. Luggage area is rude. The room is too bare and doesn't provide compete toiletries. Housekeeping doesn't come everyday. I stayed for 4 days and they only came once. "

"Very nice and clean hotel. Staff was amazing. Free bottle of wine. Will definitely stay again"

"Property was very clean and staff was very friendly!"

"Nice hotel, elegant public areas, and good exercise facilities. Breakfast and lunch restaurant was solid. "

"Conveniently located close to restaurants, museums and shopping malls"