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Reviews of The Caledonian Torbay Hotel

3 out of 5
The Caledonian Torbay Hotel
Torbay Road, Torquay, England

Reviews

8.0

Very good

Rating 10 - Excellent. 117 out of 285 reviews" "
Rating 8 - Good. 87 out of 285 reviews" "
Rating 6 - Okay. 48 out of 285 reviews" "
Rating 4 - Poor. 23 out of 285 reviews" "
Rating 2 - Terrible. 10 out of 285 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trees spoiling veiw of harbour and noisey traffic
Stayed 2 nights in May 2024
Response from a.hope on 26 May 2024
Hello Kelvin,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind RegardsAaron HopeAssistant Manager

10/10 Excellent

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location
Stayed 1 night in May 2024
Response from Management Team on 13 May 2024
Thank you for your review.Regards.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Meals were good. Lift is pathetic.
Stayed 4 nights in Apr 2024
Response from Pedro Anzules. General Manager on 17 Apr 2024
Thank you for visiting us and for taking the time to post your comments.Your feedback is very important and will help us to improve where needed.Once again, thank you for your review.Regards.

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Pedro Anzules. General Manager on 18 Apr 2024
Thank you for visiting us and for taking the time to post your review.Regards.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff
Stayed 2 nights in Mar 2024
Response from Pedro on 18 Mar 2024
Thank you very much for visiting us and for your feedback.Regards.Pedro Anzules-MartinezGeneral Manager

8/10 Good

Hilary

Travelled with group
Liked: Cleanliness
An older character property in a very convenient position overlooking sea. Good value for money, but some attention needed to old rotting window frames. Noisy room overlooking road, and our room was not serviced after our first night of two. Entertainment in evening an unexpected bonus. Breakast buffet fine. No parking but reduced rate available at nearby multistorey by purchasing a pass. Major roadworks causing traffic jam outside hotel making difficult to drop guests off for check-in. Generally a satisfactory stay for our purpose of going to Princess Theatre.
Stayed 2 nights in Feb 2024
Response from Pedro on 18 Mar 2024
Thank you very much for visiting us and for your feedback.Regards.Pedro Anzules-MartinezGeneral Manager

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Lovely big room with sea views
Stayed 1 night in Feb 2024
Response from Pedro on 18 Mar 2024
Thank you very much for visiting us and for your feedback.Regards.Pedro Anzules-MartinezGeneral Manager

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good stay for DJing in the club had a room with a good view
Stayed 1 night in Feb 2024
Response from Pedro on 18 Mar 2024
Thank you very much for visiting us and for your feedback.Regards.Pedro Anzules-MartinezGeneral Manager

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Pedro on 18 Mar 2024
Thank you very much for visiting us and for your feedback.Regards.Pedro Anzules-MartinezGeneral Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Greeting from staff was welcoming and informative. I could not use their suggested car park due to height restriction and they were helpful as to alternative arrangements, although unfortunately this does then add onto the cost of your stay, per 24hours. Worryingly, from talking to other staff I got the impression Torquay may have high crime rate, which made me feel uneasy about open air car parking, Room was far better than expected, spacious and clean. I think we may have been upgraded due to time of year and hotel not being fully booked, which was an unexpected bonus. Despite hotel being very well looked after, from a cleanliness point of view, it did appear to have some damp and maintenance issues in the entertainment bar area, but this did not affect our stay. We did feel our booking was good value for money. Regarding the town shopping area, sadly as with many places, there were empty shops and felt run down, on the other hand, seafront area appeared to be well maintained and beach area looked nice. Overall we enjoyed our stay
Stayed 1 night in Jan 2024
Response from Pedro on 18 Mar 2024
Thank you very much for visiting us and for your feedback.Regards.Pedro Anzules-MartinezGeneral Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Duty Manager on 10 Jan 2024
Dear Ben,I am so glad that you enjoyed your stay at Torbay and we really appreciate your kind feedback. Please visit us again as we would love to welcome you back for another 5* stay!!Best wishes, General Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming and nothing is too much trouble. Rooms have everything you need. Lovely views. Very local for town and shops
Stayed 3 nights in Dec 2023
Response from Duty Manager on 10 Jan 2024
Dear Ben,I am so glad that you enjoyed your stay at Torbay and we really appreciate your kind feedback. Please visit us again as we would love to welcome you back for another 5* stay!!Best wishes, General Manager

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful rooms. Lovely and clean. Friendly staff. Enjoyed the breakfast. No taxi needed from our night out in town! We had a great time!!
Stayed 1 night in Dec 2023
Response from Duty Manager on 10 Jan 2024
Dear Anna,I am so glad that you enjoyed your stay at Torbay and we really appreciate your kind feedback. Please visit us again as we would love to welcome you back for another 5* stay!!Best wishes, General Manager

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Response from Pedro on 18 Mar 2024
Thank you very much for visiting us and for your feedback.Regards.Pedro Anzules-MartinezGeneral Manager

6/10 Okay

Jade

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Great location, a few issues
I booked a family room. Great size for 3 people. We were looking over the harbour. Great view. Shower in my room was not good, no pressure. Crack on the floor of the shower, felt like I was going to fall through. Bath mat provided was mouldy and disgusting to stand on.
Stayed 1 night in Dec 2023
Response from General Manager on 13 Dec 2023
Hello Jade,Thank you for taking the time to leave a review for your recent stay with us and we are sorry to hear that we didnt meet your expectations or our high standards and we hope to be offered the opportunity to improve in the future.Kind Regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 13 Dec 2023
Hello Susan,Thank you for taking the time to leave a review for your recent stay with us and we are glad to see that you have enjoyed your stay and we hope to welcome you back to the hotel soon.Kind Regards

6/10 Okay

Rob

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room 414. Friday 24th. Went to the restaurant at 18.45 “have you booked a table sir? “No I didn’t know!” The chef couldn’t accommodate us and I was flabbergasted. Dined at Weatherspoons. I asked reception on our return regarding food refusal “shortage of staff, only 9, yes 9. Taking into account only 10 eating. That’s almost a personal chef for all…. Room 414. Freezing cold, radiator didn’t work. Window wouldn’t shut properly. Saturday morning 25th temperature was -01c. Given a superior twin room 429. Heating good. However the shower was deplorable. Goodness knows the last time the glass and tiles were cleaned throughly. The shower mat had black mould patches, never cleaned. We didn’t use it. I will provide pictures, hopefully later in this review.
Stayed 4 nights in Nov 2023
Response from Duty Manager on 2 Dec 2023
Hello Rob,Thank you for tkaing the time to leave a review for your recent stay with us and we are sorry to hear that we didnt meet your expectations or our high standards and we hope to be offered the opportunity to improve in the future.Kind Regards

8/10 Good

Steven

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, room comfort
Weekend away with friends
Great hotel in excellent position by harbour, shops and theatre. Booked front view twin room hoping for great view. We were in 4th floor but unfortunately large trees in front along road so no sea view probably Better on ground or first floor. TV signal was awful. Kept breaking up but didn't go to watch TV but niice just to have on late at night in bed . Hotel overall is lovely but tired. Dog friendly too which is fantastic. Food ok. 3 course meal for £20 and buffet all you can eat breakfast for£10. Will definitely go back again and take dig next time
Stayed 2 nights in Nov 2023
Response from Aaron hope on 14 Nov 2023
Hello Sarah,Thank you for taking the time to leave a review for your recent stay and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Aaron Hope on 11 Nov 2023
Hello Andy,Thank you for taking the time to leave a review for your recent stay with us and we are glad to see that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed late October and booked a single room for two nights. Nice walk from the station (there is a bus that stops outside) and the hotel is opposite harbour/quayside and close to the town centre. Excellent value for money - £35 per night!! No breakfast but I could have paid it if wanted. Staff good, has a small bar, discount parking if you drive and the bus outside goes to Paignton and Brixham.
Stayed 2 nights in Oct 2023
Response from Aaron hope on 2 Nov 2023
Hello Gary,Many thanks for your wonderful feedback, which means a lot to myself and our staff. We are so pleased that you enjoyed your stay and look forward to welcoming you back to Torbay very soon! Best wishes,

8/10 Good

Margaret

Stayed 1 night in Oct 2023
Response from Aaron hope on 31 Oct 2023
Hello Margaret,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and we hope to welcome you back to the hotel soon.Kind Regards

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor stay
First room very run down had a leak in bathroom ceiling mattress uncomfortable stains on floor given upgrade a little better
Stayed 2 nights in Oct 2023
Response from Aaron hope on 31 Oct 2023
Hello Kevin,Thank you for taking the time to leave a review for your recent stay with us and we are sorry to hear that we didn't meet your expectations or our high standards and we hope to be offered the opportunity to improve in the future. Kind Regards

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Aaron hope on 24 Oct 2023
Hello Catherine,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and we hope to welcome you back to the hotel soon.Kind Regards

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second visit. Helpful and friendly staff. Very good central location. Like a home from home. Looking forward to returning again
Stayed 2 nights in Oct 2023
Response from Aaron hope on 24 Oct 2023
Hello Ben,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back soon. Kind Regards

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely hotel, lovely spacious room with a view, beds very comfortable.
Stayed 2 nights in Oct 2023
Response from Aaron hope on 24 Oct 2023
Hello Julie,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back soon. Kind Regards

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Dated hotel but very good value
The hotel is quite dated but very good value. It is excellently located right next to the harbour with nice bars and restaurants. We did not have food or breakfast there so cannot comment about that.
Stayed 1 night in Oct 2023
Response from Aaron Hope on 21 Oct 2023
Hello Paul,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you enjoyed the location and value of the hotel and we hope to welcome you back to the hotel soon.Kind Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night out in torquay
Very central hotel for shop beCh entertainment reasonable prices.
Stayed 1 night in Oct 2023
Response from Aaron Hope on 19 Oct 2023
Hello David,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back soon.Kind Regards

10/10 Excellent

Latisha

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building, few quirks! Clean, tidy, doggy friendly. Lovely bar/lounge area. Close to all amenities, the gardens & harbour is across the road. Staff are friendly, informative. Breakfast is buffet style and you can ask for alternatives. I would stay here again. I took my 2 dogs, their allowed anywhere in the building. Transport links for Railway easy. The number 12/22 bus takes you allover. There is the land train stop opposite to help you get around. Evening entertainment in the ballroom. Price is reasonable even for dogs too.
Stayed 3 nights in Oct 2023
Response from Aaron Hope on 19 Oct 2023
Hello Latisha,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back soon.Kind Regards

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel made for a beautiful birthday celebration
Celebrated partners 50th, wasnt sure the room we would get, but it was beautiful. A side facing room. Sea view. Lovely surprise to see a coffee machine. Furniture was nice,decorted with modern colours. Breakfast was lovely, very kind an friendly staff. Will definitely save up some more vouchers to stay again. Or even try a coach holiday one day.
Stayed 2 nights in Oct 2023
Response from Aaron Hope on 19 Oct 2023
Hello Laura,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back soon.Kind Regards

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Aaron Hope on 19 Oct 2023
Hello Andrew,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back soon.Kind Regards

10/10 Excellent

miss

Stayed 1 night in Oct 2023
Response from Aaron hope on 16 Oct 2023
Hello Miss,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of hotel is perfect
The only thing that let's this hotel down is the breakfast. Tables are never relaid for other people to use, you have to go look for cutlery, cups. The buffet cooked food is not good quality, as it use to be years ago. Not enough staff to tend to the customers. So from now on we will just pay for room only. Apart from that the staff are friendly and helpful
Stayed 3 nights in Oct 2023
Response from Aaron Hope on 14 Oct 2023
Hello Ivan,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in the Torbay.
The hotel was in a good location with car parking available if required but it is a 10 minute walk for £6/day.The room was clean and spacious and the hotel staff were very friendly and helpful although the dining room staff were a bit pushed at times.The food was quite good overall and the dining area was spacious as was the bar area with pleasant staff serving drinks.The hotel is situated in a central area for all the shops and restaurants in a very picturesque part of the town.Had a very nice stay and would always go back to this hotel for a stay in Torquay.
Stayed 1 night in Oct 2023
Response from Aaron Hope on 14 Oct 2023
Hello Gordan,Thank you for tkaing the time to leave a review for your recent stay and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

6/10 Okay

Elizabeth

Stayed 3 nights in Oct 2023
Response from Aaron hope on 31 Oct 2023
Hello Elizabeth,Thank you for taking the time to leave a review for your recent stay with us and we are sorry to hear that we didn't meet your expectations or our high standards and we hope to be offered the opportunity to improve in the future. Kind Regards

4/10 Poor

L

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great staff awful room
The staff were lovely, breakfast was very good but oh my, the room was really bad. It was tiny, on the top floor with a tiny window. The floor was uneven so made me feel giddy, the toilet seat was hanging off, the shower had virtually no water pressure, the carpet looked filthy, the phone didn’t even have a connection wire so no chance of calling Reception and the bath towel was stained so couldn’t use it. I know this was a dog friendly room so didn’t expect a great deal and it was cheap but it really was quite horrible.
Stayed 1 night in Oct 2023
Response from Aaron hope on 9 Oct 2023
Hello L,Thank you for taking the time to leave a review for your recent stay with us and we are sorry to hear that we didn't meet your expectations or our high standards and we hope to be offered the opportunity to improve in the future.Kind Regards

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel, right on the seafront.
Stayed 1 night in Oct 2023
Response from Aaron Hope on 8 Oct 2023
Hello Neil,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

6/10 Okay

Lucy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Aaron Hope on 8 Oct 2023
Hello Lucy,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

6/10 Okay

Roger

Stayed 2 nights in Sep 2023
Response from Aaron Hope on 8 Oct 2023
Hello Roger,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

8/10 Good

AndrewTucker

Stayed 1 night in Sep 2023
Response from Aaron hope on 29 Sept 2023
Hello AndrewTucker,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

4/10 Poor

Susan

Stayed 1 night in Sep 2023
Response from Aaron hope on 29 Sept 2023
Hello Susan,Thank you for taking the time to leave a review for your recent stay with us and we are sorry to hear that we didn't meet your expectations or our high standards and we hope to be offered the opportunity to improve in the future.Kind Regards

10/10 Excellent

nicola

Stayed 2 nights in Jun 2023
Response from Aaron hope on 29 Sept 2023
Hello Nicola,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay with friends at Torbay Hotel.
Great location in Torquay town centre. Very helpful reception and cleaning staff. Parking close by. Obviously like many old hotel buildings no aircon but a fan is provided in the room.
Stayed 3 nights in Sep 2023
Response from Aaron hope on 24 Sept 2023
Hello Christian,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that yo have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Aaron Hope on 22 Sept 2023
Hello Brian,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back to the hotel soon.Kind Regards

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Excellent hotel, rooms spacious and modern, central location, staff helpful and friendly
Stayed 1 night in Sep 2023
Response from Aaron hope on 21 Sept 2023
Hello Sarah,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back soon.Kind Regards

6/10 Okay

Margaret

Disliked: Property conditions & facilities
Excellent location close to harbour, shops & buses. Comfortable beds. There has obviously been some cost cutting but OK for the money. Would continue to use the hotel again simply for the cost comparison. Many of the more prestigious hotels are not much better.
Stayed 7 nights in Sep 2023
Response from Aaron hope on 21 Sept 2023
Hello Margaret,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you have enjoyed your stay and that our team looked after you well and we hope to welcome you back soon.Kind Regards

8/10 Good

kpbutchers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
nice room- clean and tidy— coffee mc difficult to operate in rm 400
Stayed 1 night in Sep 2023
Response from Aaron hope on 14 Sept 2023
Hello Kpbutchers,Thank you for taking the time to leave a review for your recent stay with us and we are glad to hear that you liked the room and you were well looked after by our team and we hope to welcome you back to the hotel soon.Kind Regards

8/10 Good

ruth

Liked: Cleanliness, staff & service, room comfort
Bank holiday short break
Good value for the price paid. Very busy hotel. It is situated in a central location for the popular attractions. Stayed for 4 nights, staff pleasant and helpful. Car parking is a shirt walk away from hotel which is on a busy main road. Overall had a great time and would recommend for a cheap week end away.
Stayed 4 nights in Aug 2023
Response from Aaron hope on 7 Sept 2023
Hello Ruth,Many thanks for your wonderful feedback, which means a lot to myself and our staff. We are so pleased that you enjoyed your stay and look forward to welcoming you back to Torbay very soon! Best wishes

8/10 Good

D.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Torquay.
Car parking .i Now know out side a white box for loading and unloading to get the pass for cheaper parking multistory near.hotel good clean quick checkin.bedroom clean ideal rear of hotel quiet excect for next door told the bed broke and everymovent sounded! So sleeping disturbed.other than that fine.
Stayed 1 night in Sep 2023
Response from Aaron hope on 7 Sept 2023
Hello D.Many thanks for your wonderful feedback, which means a lot to myself and our staff. We are so pleased that you enjoyed your stay and look forward to welcoming you back to Torbay very soon! Best wishes