Britannia Hotels in Sutton Coldfield from NZ$87

"The stay was great. We arrived in the early evening and were given a good room. I requested a roll away bed for our son. We were told that unfortunately they didn't have any left, but they could upgrade us to a mini suite. They enabled us to have a successful trip by moving a few things around while treating us as valued individuals and guests. The spa and pool were under renovation during our vist "

"Staff friendly and helpful, nothing too much trouble. General manager, Rama was really helpful and made a kind gesture for our anniversary of chocolate cake with “Happy Anniversary “ written in sauce. Hotel could do with updating as no central heating, windows old, sofa badly stained. Plenty of choice on half board and bed was super comfy. Would stay again."

"We were given a splendid room with lots of space and a large bed. The evening meal was standard cafeteria style but fair value for the money. By appearing later than most of the guests for breakfast meant that the food had been around for some time. Overall a pleasant short stay. (we did stay again on our return journey and were given a very much inferior room with some issues - lamps not working - so although the prices are very reasonable the room standards are different. It must be borne in...

"Very happy with this hotel. For the pice."

"It was a very comfortable room and yes it was basic but perfect for what we needed"

"arrived at hotel around 16:45 to check in and was told abruptly by a security guard at the door before i’d even set foot into the building that all the hotel bookings were cancelled because the hotel was housing refugees and i should have received an email telling me of this situation. needless to say i checked all emails immediately and didn’t find anything thus leaving us stranded without accommodations for the night.which meant we had to sit and wait in our car for 2 hours till the show we...