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"Loved this place, it was cozy. Dominica was really nice when we checked in. Food was good too. "

"The breakfast was great, staff was amazing, room was nice and clean. The pool was good, however the chlorine was very strong which took away from the enjoyment. I’m also not sure how often the pool deck/slide stairs were cleaned in the 24 hours we were there. Slide wasn’t great for littles even with adults going with them. "

"Was surprised there was a small fridge in the room"

"Staff were ok"

"Always love visiting and staying at this hotel "

"5 star"

"It was Rustic! The kids stayed in the loft and we stayed in the bedroom. Made breakfast and they gave us bus passes for the time we were there. It was a quick 8mins to downtown. It was nice first time in Banff."

"great stat! the spa and restaurant were wonderful. a bit disappointed there was no room service option"

"This is the second time this ski season I’ve stayed at this location. It provides easy access to drive to Nakiska, Louise, Sunshine Village or Norquay. The check-in is very convenient that allows you to do so ahead of time then you’re given access code to your room and room number via email the day of your arrival. The only thing I didn’t necessarily enjoy is the room I was given was on main floor had about an inch of open space under the room door. As a result I could see the footwear of people walking in hallway and all sounds from hallway could be hear loud and clear. The room in question is 116."