Search Villas in Banff

"staff are very friendly and the rooms are clean and very cozy. "

"Hotel Needs A Deep Cleaning, Lots Of Dust, Dirty Carpets, Broken Bathtub Faucets. Hotel Could Use Some Upgrades In The Room For The Price Being Charged. Elevator Needs An Upgrade."

"Great location, food credit for dining. Restaurant was perfect."

"Room 161. We wiped down the doors, light switches, cabinet handles and other areas. The cloth was black as they were never cleaned. Sofa armrests and head rests were darkened and dirty. Room layout was very functional but felt very quickly wiped down. Smelled a bit like a hockey bag. Clean sheets and bedding. Bathroom and kitchen were clean (except the cabinet handles that were sticky). The heat comes up through the floor in the bedroom. Difficult to adjust the temperature. We kept the windows open on the deck area to keep it cool. We used the floor fans to direct the air to the bedroom. Fans had never been cleaned. We didn’t use the hot tub as it was covered up up with plywood. The steam room smelled like sewer and was dirty. We have stayed in several hotels throughout the years throughout North America during long road trips and been in all kinds of hotels, motels and resorts. This is in the bottom five on our list. This room needs to be deep cleaned and not just turned around for the next nights stay. We have only stayed in Banff one other time and it was about the same price and much better. We visited with two other couples this trip and they had similar rooms with the same issues. It has the potential to be a great place to stay, just every needs to be really deep cleaned. "

"Great rooftop hot tubs!"

"Breakfast was great. Pool was perfect for the kids to splash, and the parents to enjoy a soak!"

"Adequate. Showing its age. Rooms were clean but extremely dated. "

"This was our second time staying here. It's a little bit dated, toilet seat was broken, but other than that, it's cozy, and love the wood burning fireplace! The kids enjoyed the pool, and enjoyed the outdoor hot tub. Great view of the mountains! The playzone is also a plus. I would recommend this for anyone with kids. Lots of activites to keep them entertained. "

"Amazing hotel with a boutique feel. The staff were incredibly friendly and helpful, the property was clean and the amenities were fantastic. Loved the little details like personalized tea and coffee upon check-in. I would 100% stay there again! "