Premier Inn in Southwark from NZ$195

"I recently stayed at this hotel in London and unfortunately had a very disappointing experience. The biggest issue was the condition of the restroom, there was visible mold on the floor, to the point where we didn’t feel comfortable stepping on it and had to stand on a towel. That alone made the stay feel very unsanitary. When I went to the front desk to clarify about the room, I explained that I had accidentally booked a handicap-accessible room and asked if it would be possible to switch to a different room. While I understand availability can be limited, the front desk staff member responded with noticeable attitude, which made the interaction uncomfortable and unhelpful. Because we were told the hotel was fully booked and given that response, we didn’t even feel comfortable reporting the mold issue afterward. Additionally, when using the shower, the hot water caused the pipes to make loud, strained noises, as if they were struggling, which was concerning and added to the discomfort of the stay. There was also no housekeeping service during our stay, which was unexpected, and the couch in the room had visible stains, further reflecting a lack of cleanliness and upkeep. Overall, the combination of poor cleanliness, maintenance concerns, and unfriendly customer service made this stay far from enjoyable. I would not recommend this hotel based on my experience."

"Room service excellent, all staff I met were lovely"

"Our stay at Sea Containers London was absolutely outstanding and truly made our first trip to London unforgettable. From the moment we arrived, the experience felt special. The hotel has a unique, sleek design that gives it a modern luxury feel while still being warm and welcoming. We stayed in connecting rooms with both city and river views, which was perfect for our family. The rooms were spotless, beautifully decorated, and very comfortable. Waking up to views of the Thames each morning was a highlight of our trip. My entire family loved the setup, it gave us both space and convenience. The staff were exceptional, friendly, attentive, and always willing to help with anything we needed. Their hospitality added another layer to an already great experience. One of the biggest advantages of this hotel is its location along Queen’s Walk. It was ideal for exploring the city, especially on a first visit. We were able to walk to so many major attractions, including Tower Bridge, Covent Garden, London Eye, and Big Ben. Having easy access to nearby transit made getting around even more convenient. I honestly can’t imagine a better place to stay for your first visit to London, especially traveling from the U.S. Sea Containers London checked every box for comfort, location, and overall experience. We would absolutely stay here again. "

"Average, wasn’t the best"

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"The bar staff was very friendly."

"really nice, clean quiet room. reasonably priced for London with Hilton membership."

"Spotlessly clean room with comfy bed and fridge. Loved the loation and the staff"

"It was okay."