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"Cheap hotel and, for the money, it’s great. "

"Always a pleasure "

"The room was spotless plenty of tea coffee and milk and always more at reception if needed hotel is well located close to bar's and restaurants good choice for breakfast and staff are really friendly "

"Lovley warm clean room comfortable bed great location and nice service "

"Great facilities, wonderful staff and a beautiful setting."

"Room and bathroom were very clean and it was very quiet. The staff were great and I will be using this hotel on my visits to Carlisle."

"Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon "

"Really fantastic stay. Was easy to access via train/bus (X4/X5 from Penrith) and very close to Keswick town centre. Perfect for anyone looking to escape in the fells. Staff were lovely, breakfast was top, and the spa was one of the highlights of our trip! Loved the room — view was spectacular, tea tray always stocked! Thank you very very very much for our stay — no doubt we’ll be back someday. "

"Perfect location for all the bars , hotel spotless and very helpful "