Sabana Abajo Hotels, San Juan

"The property is in bad shape, the furniture very old and damaged. Staff very concerned "

"The pool and grounds are great. The breakfast and onsite restaurants and pool bar and grill were great. The other fun options were great for my teens - bowling go karts and billiards. We loved this resort but the rooms need some significant updating. It wasn’t dirty per se but run down. I hope Hilton gives this resort some love because it can be phenomenal if they do. "

"Excellent resort. Comfortable beds and rooms. The pool was really well laid out with spaces for families and couples alike. The restaurants were excellent. Buffet breakfast was so fresh and well stocked. Cocktails were delicious. The beach is beautiful. Unfortunately the water was a bit rough during our stay, so we mostly stayed by the pool. We would love to return in the future. "

"Pool needs to be clean. Personnel needs to be kind, work with a smile and good attitude. The hotel is beautiful. The room is comfortable. The view is amazing."

"I booked the room for 2 nights. The first night room was clean.the second night no towels,garbage,coffee,tea,and water.there’s a nice size pool.the breakfast buffet was excellent The front desk staff was polite"

"Breakfast was good, many choices. Staff very courteous, rooms clean & comfortable. Pool clean & enjoyable."

"The stay was great. The Staff was great, the lagoon beach west of the hotel was awesome and safe. Condado beach was red flagged as unsafe and one life was lost during our week there. The persons went in the water at dusk. Red flags and signs said not to go in the water. This hotels lagoon beach was a god send, safe and the pools ect as well. perfect stay."

"Couldn’t check in until 1.5 hours after I was supposed to. They don’t tell you anything so it was hard to find the parking and anything else we needed. Wouldn’t stay there again, but it could’ve been worse "

"Location was nice, close to airport and walking distance to a few restaurants. Right on the beach, chairs and umbrellas were free. Pool was nice. Hot tub was very nice, too. We didn’t like the fact that there were no microwaves on the property available to clients, so if you have any leftovers that require heating up don’t even bring them to the hotel. Coffee takes a long time to be prepared at the coffee shop in the lobby. Also the folks working at the coffee shop seem miserable and are not friendly. Minimal cleaning in the room was done by housekeepers. We finished the tissues within the first two days of our stay and they didn’t replenish or bring new tissues. Food was ok, better options are at local restaurants nearby. Overall it was an ok stay. Next time we come to PR we will most likely stay somewhere else though. "