Hotels with Pool & Resorts in Puerto Juarez from NZ$474

"The resort was excellent "

"Our room overlooked lagoon. But it was very clean and all amenities needed were provided. Very neat pool area and was glad the beach didn’t have much sargassum. "

"Nice place for family"

"Staff was wonderful, hotel was clean, food was surprisingly good. We booked a room with an ocean view and it was worth every penny in my opinion. Docked one star simply for the condition of some of the areas around the hotel (a bit rundown in some outside areas, pool grout chipping, paint peeling in some spots - but nothing too bad) and the constant asking about spa services while at the pool. Not aggressive or pushy, just asking too much. I had just come from a massage and an hour later was being asked about spa while at the pool. I did have a massage and it was really nice - but didn’t love my facial. Overall great experience, great staff, great stuff for kids. We stayed on resort the whole time and our kids had a blast at the kids club. "

"I traveled solo and chose the non-inclusive option, which was a mistake, the prices are very high when converted to dollars. The rooms are good, but there was construction during my stay, so it was a bit loud near the pool area. Food options are limited. There’s mainly the buffet, and the beach food is very basic (burgers and hot dogs), so not ideal if you’re a foodie. The staff was good, but there isn’t much of a lobby atmosphere or nightlife. Overall, it’s fine for a short two-day weekend if you get a good deal, but otherwise I’d rate it closer to a 2.5-star experience."

"We had a nice ocean view. We enjoyed the three pools plus the jacuzzi. "

"Great ocean view, clean room, great staff."

"One elevator didn't work and the wait time to go up or down was long. "

"Amazing staff. Everything was spotless. We had a swim out room in the lazy river and loved everything about it. This was our first time to this resort and we are planning on going back next year "