Penzing Hotels, Vienna

"Clean room, Staff was super nice and professional. Checked us in early. Great hotel and right next to the airport train. I will stay again next time I'm in Vienna "

"The towels are stinky The breakfast runs out and they don’t refill it "

"Clean room and excellent breakfast wide array of food"

"Clean room, great view, walkable location"

"Great location with access to bus , trams , train and underground. Several supermarkets nearby . A nice bakery just right next to hotel . Can just grab the fresh bakery and enjoy the coffee in lobby. Big room, nice shower ! Just the room a bit too warm . "

"Lovely hotel only a 5 minute walk from the airport, clean rooms, friendly staff, you get a welcome drink on arrival, the bar is 24hrs and they have food and hot drinks you can buy. "

"The staff is super friendly. The rooms are simple but comfortable. The hotel facility could do a re-vamp. For instance there is a bar in the lobby that is out of use and it would be fantastic if it was operational. The location is great. We stayed there a couple of nights and the Belvedere is next door. Since it is 3mins away from the main train station (Wien hbf), travel from/to the airport is a breeze (15mins train ride). Easy transport to the any tourist location. "

"Close to the airport. Excellent buffet for a good price."

"This is virtually identical to their serviced apartments, but i had so many bad experiences there lately that i thought that i would pay 60usd more for the chance to get dishes and cutlery in the room and a faster checkin. But while we had dishware without additional fee, the room is identical, maybe a little less shadows from other buildings. Check in man was very friendly, but we got there at 11.30pm and kept ringing the bell, but no answer. The process of checking in would be nicer if we could do some online. After long drive a 10minute checkin is annoying. Fee for dog is high. Parking is ok convenient but still have to go thru lobby. Room was so warm. No way to control thermostat. Called down to lobby a couple times, no answer. Checkout not friendly by woman. They wanted to charge 20 euro if more than 10min. After 11am. We have stayed probably 30 times at this brand. We stay for the kitchen. Otherwise there are much cheaper and comparable options nearby. The customer service has deteriorated every year. Too bad. "