Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
What's nearby
Flamingos Golf Club - 2 min drive
El Tigre Golf at Paradise Village - 5 min drive
Nuevo Vallarta Beach - 5 min drive
Vallarta Adventures - 7 min drive
Nayar Vidanta Golf - 8 min drive
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive
Restaurants
Samba Vallarta by Emporio Hotel - 11 min walk
Don Rafael - 15 min walk
Riu Palace Piano Bar - 3 min walk
O International Buffet - 5 min walk
Kulinarium - 16 min walk
About this property
Hotel Riu Palace Pacifico - Adults Only - All Inclusive
Luxury all-inclusive property by the ocean, rejuvenated in 2023
You can look forward to a free breakfast buffet, a swim-up bar and a poolside bar at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a facial or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the health club; other things to do include snorkelling, volleyball and kayaking. Free in-room WiFi is available to all guests, along with a corner/local shop and a free daily manager's reception.
You'll also enjoy the following perks during your stay:
3 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Limo/town car service, a free beach club on-site and multilingual staff
A gift shop, a TV in reception and coffee/tea in reception
Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 445 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with designer toiletries and hairdryers
Plasma TVs with satellite channels
Balconies, separate sitting areas and toasters
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7 AM to 11:30 AM
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
Asian restaurant Kyoto
Elite Club Restaurant
Fusion restaurant Krystal
Italian rest La Toscana
Steak House
Things to do
3 outdoor pools
Billiards/pool table
Fitness classes
Free beach club
Full-service spa
Health club
Kayaking
Sailing
Shopping
Snorkelling
Surfing/bodyboarding
TV in common areas
Volleyball
Water sports equipment
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Change of towels on request
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden
Full-service spa
Aromatherapy
Body wraps
Facials
Manicures/pedicures
Spa open daily
Steam room
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
100% renewable energy
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Building
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Towels provided
Entertainment
Plasma TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive
Frequently asked questions
Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?
Yes, this property has 3 outdoor pools.
Is Hotel Riu Palace Pacifico - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Checkout is at 11:00 AM.
Are there all-inclusive benefits at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Yes, the property is all-inclusive.
Where is Hotel Riu Palace Pacifico - Adults Only - All Inclusive located?
Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Playa Bucerias. Nuevo Vallarta Beach and Flamingos Golf Club are also within 2 miles (3 km).
Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1826 out of 2828 reviews" "
10 - Excellent
1,826
Rating 8 - Good. 591 out of 2828 reviews" "
8 - Good
591
Rating 6 - Okay. 259 out of 2828 reviews" "
6 - Okay
259
Rating 4 - Poor. 81 out of 2828 reviews" "
4 - Poor
81
Rating 2 - Terrible. 71 out of 2828 reviews" "
2 - Terrible
71
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Kristin, South Gate
Travelled with family, Travelled with partner, Travelled with group
The resort is beautiful, the staff were great. I will say as a 30 year old I expected the vibe to be a little more youthful, the crowd was definitely much older (50 ) and the activities translated to that as well. I was hoping for more activities throughout the resort which I feel was lacking. However, we still had a good time!
Kristin
Stayed 3 nights in Sep 2024
6/10 Okay
Elvaleen
Travelled with partner
23 Sept 2024
The food is always the same in the main restaurant, Could have better food, Was disappointed with the selection. Also a seafood night with lobster and crab would have been nice.
Great resort. Good food. Not too crowded even though it was sold out. Didn’t have any issues getting pool or beach chairs. Had an issue the first night with a neighbouring room smoking (it’s a non smoking hotel) and it coming into our room but the hotel promptly moved us to a new room when we made them aware. Would visit here again.
Beautiful resort, can’t wait to go back. Having a gluten intolerance going away is hard to find food that I can eat. The buffet food was well labeled and the restaurants were very accommodating. First time at an all inclusive that I never had stomach issues.
We had a fantastic stay at this hotel and would give the service a 10-star rating. The staff were incredibly attentive, and the customer service was exceptional. The food was of excellent quality, and I thoroughly enjoyed every meal. The beach view every day was fabulous! The only issue I encountered was with the drawers for clothes, which had an unpleasant smell that transferred to my clothes. However, aside from that minor inconvenience, my experience was wonderful.
The property was emaculate.The staff was so polite.The food was good.
The palm trees on the beach was a welcome addition.
The water was dark.The beach was not cleared of debris daily as i would have expected.Horses were allowed to go to the bathroom right on front of the guests without the horse owners cleaning it up.
The merchants were continuously up and down the rows of people sitting on chairs (well within the facilities line).
The swim up bar pool was never told to empty out so proper water quality testing could be performed.
However the waiter staff (buffet) was so helpful and friendly = julian.
The fun and games staff members tries their best to envite and have an upbeat mood! = Milton was exceptional!
The grounds were kept manicured and the building maintainance to the exterior was done safely and expertly.
Everything about this resort was wonderful...the only thing that I wish could have been better was the music especially out at the pools. Recommend playing more spanish music outside throughout the resort all day long; cumbias, salsa, norteñas, rock en Español. That would make it exceptional.. Thank you for a great mini vacation.
We literally loved everything about this property. The service was amazing and so friendly, everything was super clean and the food was great! Wish i could go back multiple times a year.
This is an immaculately clean and beautiful property. The staff is wonderful, extremely friendly and attentive. You feel like royalty from the minute you arrive. The food at all the restaurants was amazing. We did the Elite Club and our room had an amazing view, and the beach cabanas were an awesome benefit to elite. Other than that, there was nothing special about elite.
The only downside to this property is the distance from Puerto Vallarta, it’s about a $40 taxi round trip, so if you want to go shopping or any activities take that into consideration. We spent a week at RIU Palace and did get a little bored. A person can only party and drink so much. Lol
Overall it is an amazing resort. Book it.