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"Rooms were clean. Staff was helpful and fantastic. Always willing to help! Lots of activities. Food was really good for an all inclusive hotel. We were there during the El Mencho cartel crisis and while the hotel was a bit short staffed, we always felt safe."

"Clean"

"The resort was great! Clean rooms and friendly staff. Great restaurants. Mario at the omelette station was such a friendly face every morning and he makes a delicious omelette. The only downside was the fact that the Buffett was not open several days of the week for dinner."

"We were stranded here after the troubles in Peurto Vallarta, we were staying in Bucerias but our boat had to drop us off at the marina here, we had nothing with us so we’re very thankful to be able to get a room "

"A very relaxing stay. Wonderful rooftop pool and restaurant. Friendly staff. All hotel areas were spotless. I will be back! "

"This is our 4th or 5th time at this property. The staff is always friendly and the rooms are clean. The porters at the front of the property take good care of your bags and are super knowledgeable. The front desk staff work hard to accommodate room requests. The food at the restaurants is overall good quality. Amalfi will always be our favourite for quality and food selection. The asian restaurant was very tasty and the staff very accommodating. The (for purchase) steak at La Pergola was delicious and well prepared. The octopus was also a very interesting dish that you wouldn't normally expect. Very tasty. We also enjoyed breakfast as well as the changing dinner menu at the buffet. We did miss the homemade guacamole that was more prevalent the last few times we were there. The morning outdoor coffee bar featured a choice of coffee/tea or mimosas or a lovely bloody mary - with glasses that were pre-rimmed with Taijin. Yum. Much appreciated. The outdoor Mexican dinner surpassed expectations. The menu is varied and very good. The following entertainment with the 11 piece mariachi band and regional dance show was great. Lots of beautiful, clean pools to choose from. Thank you, Marival!"

"Excellent , courteous staff. Spotless rooms. Good amenities. "

"Great staff! Pools were great for kids and adults with plenty of beach chairs and umbrellas. Beach area is also good. Good food with great service in the restaurants. "

"Everybody was super friendly. Nice location and pretty decent food options. Clean beach and facilities. We would come back in the future."