Apartments in San Francisco

"Loved our trip and didn’t want to leave. It is a very low key property which was perfect. Only criticism is that the beds were too soft. "

"Room, staff, food and overall service was excellent! "

"Service, shows and hotel were very good. Food was horrible "

"Room service was poor didn’t clean the floor and bathroom for 12 days, but pool staff Eduardo, Mayra and Danny excellent customer service and friendly staff."

"First of all, check-in. The very first day that we arrive Mexico. As the shuttle supposed to come and pick us up to take us to the resort which is booked with Expedia and paid 160$ already , I was gone at the proper spot with the grey line to ask them to take us to the resort that person check everything and ask us that we supposed to go to a different resort as when I initially booked Expedia give this option to change vacation or fully refund till march 12 and so I change my booking with different resort. Expedia allow me and refund me the resort after I easily changed my booking. As it was all inclusive vacation and everything comes under one package I assume that everything going to be changed the same thing as my airline tickets my shuttle and my resort everything booked with Expedia, It’s supposed to change everything by itself, but it did not happen so the guy at the airport asked me to pay more as the resort is now on different location as I check on my map it’s actually same in hotel zone but anyway I have to pay $40 US for change the resort. second thing when I reached the resort, Expedia did another thing just to change the resort . They change everything. I don’t know how it happened that it’s supposed to be four people family they only booked for two people room so the resort was asking me to pay them $457 for my kid as But my air ticket was booked with Expedia and all info was there for 4 of us booked resort was so nice very clean. I want to write more no space"

"Muy bonito "

"Everything was very nice Staff was wanderfull "

"This was a clean hotel and staff was excellent. Rooms were on the older side and in need of a renovation. The food was excellent mostly Mexican with a few Canadian dishes and drinks yummy. Beach is a short walk and though we were asked several times an hour to purchase items. Usually a simple no gracias works. Never had an issue getting beach chairs or pool chairs. Beach bar tenders were excellent. We liked this hotel for the price and what we received. It was a lower cost all inclusive that had only one a la cart. However it gave us the opportunity to experience wonderful restaurants in the area. "

"Everything was great. Restaurants had excellent food especially at the Secrets side. My son loved the kids club. Staff was very friendly "