Holiday Homes in Niagara Wine Region

"Hotel was lovely. Staff was great "

"There was no bar or hot tub in the room"

"Amazing breakfast with wonderful staff. The breakfast sure beat the powdered eggs and heat and serve sausage patties at a big chain. We had a lovely room. Only issue was the faucet for the shower was failing and so it was increasingly difficult to set the temp without being scalded. I let the front desk know at check out and they were on the phone to maintenance as I walked away! I’m looking forward to staying here again late fall when I return for work."

"Room had rust in the corners, bathroom door wouldn’t lock. Booked the biggest room for four people and it only had two cups in it, when we asked front desk for extra cups they told us it be 12 dollars. Check in sucked, the people at the front desk are rude."

"Loved the place. Breakfast was good. Definitely will come back and stay more nights to appreciate more of the amenities."

"Family friendly clean room your staff was amazing"

"We booked a 2 night stay for our Anniversary. We did not have breakfast on the property, brought our own food since there was only a fridge in the room and had to go downstairs to get our coffee. Room was VERY outdated, old and didn't feel clean. The bathroom had no counter space at all and shower handle was backwards, I froze because hot/cold was reversed!! tv did not swivel so we had to move desk chair to watch but only room for one chair! It was noisy due to renovations on site which we did not know about. No room service unless you asked for it so we just asked for more towels. The only good thing was the observatory lookout on the 14th floor which was indoors and our fridge was nice and cold. Jacuzzi was ok but too small for 2 adults. Vouchers received but couldn't use the one we wanted (BBQ grill-all you can eat) because they were not open on Wed. when we arrived and Thursday they were closed for renos! we checked out Friday."

"Parking was good hotel was clean staff was nice "

"Magnificent "