Holiday Homes in Ontario

"Great"

"Hotel was very busy and there was not enough staff at check in"

"The location of the hotel is excellent. From our penthouse level room, we could see the full view of Niagra Falls."

"All good"

"The hotel was in a very convenient location, lots of amenities. However, I was informed there would be construction from 9-5pm. I was ok with that because I’d be up by that time. And when I arrived to the hotel from travelling all day I didn’t want to change rooms. But on Friday morning I hear the construction just after 7am. It became so loud I had to leave the room. I was not pleased. Then I tried to order room service but my phone didn’t work. In this case the hotel did offer maintenance to check the phone. I declined, as I was leaving the next day. In addition, I had a studio room with a hot tub that was listed as a city view. When I opened the curtains my view was the side of a building and a partial glimpse of a pool. I had higher expectations from the Hilton. Doubtful I’d go there again. "

" Very mean and unaccompanied staff with very small hotel lobby. "

"No breakfast "

"The room was very spacious, the staff were excellent, location was very handy, breakfast was exceptional."

"The stay was nice however these concerns could be looked into: - the room provided was dark as it only have the hallway light and a side table light - my daughter found a water bottle not from us under the cabinet - the bath tub could have been redone as there is rust forming in the tub -i feel the showerhead needs to be upgraded. I would return but for the staff, not the room. I was very appreciative they were able to accommodate the rooms to be side by side. Thank you"