Quadruple Room, Ensuite
Check availability

Reviews of Pacific Inn London Heathrow

3 out of 5
Pacific Inn London Heathrow
60-66 The Broadway, Southall, Southall, England

Reviews

6.4
Rating 10 - Excellent. 34 out of 127 reviews" "
Rating 8 - Good. 31 out of 127 reviews" "
Rating 6 - Okay. 17 out of 127 reviews" "
Rating 4 - Poor. 15 out of 127 reviews" "
Rating 2 - Terrible. 30 out of 127 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pocket friendly hotel in market place and city centre
Stayed 2 nights in May 2024

10/10 Excellent

MALKIAT

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Mohit

Travelled with group
Good
Stayed 1 night in Apr 2024

6/10 Okay

Belkiss

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Pawanpreet

No good
Stayed 1 night in Mar 2024

8/10 Good

Harjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so dirty. The corridor down to my room stank of urine. The TV did not work, the room was freezing cold, dirty room old battered furniture, dirty worn carpets. Overall scruffy and an appaulling place to stay. DO NOT STAY HERE!
Stayed 1 night in Mar 2024

2/10 Terrible

Saiswarup

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a hallowing experience to stay at the property. There was hardly any space in the room I stayed. The loft of the roof hit my head multiple times when I tried to wake up from sleep. The heater wasn’t working and the no plugs were available for charging. It’s extremely inconvenient for anyone travelling with bags. The rooms are in second floor with a swirling path and no elevators. The hygiene of the bathroom was pathetic as well. Wouldn’t recommend it to anyone.
Stayed 1 night in Mar 2024

2/10 Terrible

Elias

Stayed 1 night in Feb 2024

10/10 Excellent

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Feb 2024

10/10 Excellent

injamam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

DICKSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing helpful staff
Stayed 1 night in Jan 2024

10/10 Excellent

MERAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay definitely recommend
Stayed 1 night in Jan 2024

2/10 Terrible

Manenji

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Value for money, Good Customer service Good transport links
Stayed 1 night in Jan 2024

4/10 Poor

Raffat Hasan

Stayed 5 nights in Jan 2024

10/10 Excellent

Fahad

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Good place
Staff were helpful welcoming and supportive. They have a facility to warm up food and use of kitchen. Value for money and it is in good location.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Traveller for business
Good location staff are friendly and helpful they care Clean and comfortable stay.
Stayed 1 night in Dec 2023

4/10 Poor

M

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amanpreet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had black mould on the ceiling and the bed smelt of cigarettes. When I asked to change room I was offered air freshener and told there was nothing more they could do. Not impressed
Stayed 1 night in Nov 2023

4/10 Poor

Leela M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not hygienic at all
Stayed 4 nights in Oct 2023

6/10 Okay

Faujdar

Travelled with family
Front desk staff very polite and helpful
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Room comfort
I am always stey in this hotel when i am travel to southall. This time i am not happy with service. No complaints about staff, they are very polite, help full. But room condition is not good, very dark, no natural light, damp smell .in room and bathroom, noisy road, broken and noise bed,uncomfortable mattress, cooking smell in room. My bro and his wife stay with me this time. They visited uk came from India for socialising. They didn't slept well all three night. Get sick with damp smell. And road noise. Ladies start fight mid of night.
Stayed 3 nights in Sep 2023

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small - Simple - Satisfactory
Overall a nice but dated accommodation. Fine for 1 night but a bit small for extended trips.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Stayed 2 nights in Sep 2023

10/10 Excellent

Abdelouahab

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

ANTHONY

Stayed 2 nights in Sep 2023

8/10 Good

Prince

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2023

6/10 Okay

QIAONI

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Lesley

Stayed 1 night in Aug 2023

4/10 Poor

Shahid

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was good but room was so small and bed is not comfortable billow was too big not able to sleep as soon as in bed start itching very bad experience in terms of sleep also shower is very bed as well I asked for towel not given even no phone in room to ask for anything you have to go downstairs in reception to get this also after 12am or 2am you have to call them to open the door for you if you want to come late which is very bad this hotel based on my opinion not worth no more then £35 per night
Stayed 2 nights in Aug 2023

8/10 Good

Saahil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, i took a single room, it was small room with good space. Facility and staff is also good.
Stayed 4 nights in Aug 2023

10/10 Excellent

Anmol

Stayed 1 night in Aug 2023

10/10 Excellent

Sangamdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2023

10/10 Excellent

Kavita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Location is good .Lots of restaurants near by .
Stayed 2 nights in Aug 2023

10/10 Excellent

Simar

Business traveller
Liked: Amenities
Everything was good
Stayed 1 night in Jul 2023

2/10 Terrible

Min Qin

Travelled with partner
Disliked: Amenities, property conditions & facilities
I and my family book 2 nights hotel and paid in advance and as soon as we arrive and book in we start noticing the birds bugs and we bite and get ichi and our skin gets red now we request attention
Stayed 2 nights in Jul 2023

2/10 Terrible

Zohaib

Average
Stayed 1 night in Jul 2023

2/10 Terrible

amina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly, no parking, no lift and noisy
Stayed 2 nights in Jul 2023

2/10 Terrible

Gabriel, Reisterstown

They did not have a room for me despite my confirmed Expedia reservation.
Stayed 1 night in Jul 2023

10/10 Excellent

Minju

Stayed 2 nights in Jul 2023

4/10 Poor

DHRUVKUMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
No service staff and no helping hand
Stayed 1 night in Jul 2023

2/10 Terrible

Simone

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Mohamed

Disliked: Staff & service, property conditions & facilities
Smells bad abd dusty. I wouldn't recommend it
Stayed 1 night in Jul 2023

4/10 Poor

susil

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2023