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"Friendly staff. Lovely accommodation Very dog friendly "

"Room and food was great. Staff were excellent."

"The area is stunning (helped by the snowy surroundings), and a very central location. The staff are friendly, professional and polite. The facilities are exceptional and well maintained, we will be staying again and have already recommended to friends"

"Everything was great "

"I love this hotel. 3rd time staying there and i hope it won't be the last. It exudes a grandeur and charm of a time gone by. Feels full of history. The staircase is magnificent. Excellent value for money. "

"Stunning hotel"

"Room was lovely everything I needed close to centre "

"Clean, friendly staff, good location. Evening meal was a bit tough (beef) but everything else was great. Warm pool. Good gluten free selection on thr menu and at breakfast"

"Clean hotel and room, very comfy bed and great selection at breakfast including hot items. Ideal location near to the city centre and rail station, or car parking if you drive there. Staff very friendly and welcoming. Had a great stay at the hotel, really pleased I did. Being really picky, the lift had issues reading cards before you select the floor you want, which was a bit annoying, and my shower wasn't very powerful for hot/warm water (only cold), but I made do, and didn't mean too much, it still wouldn't deter me from booking the hotel again. Overall, a great stay. "