Outdoor pool, pool umbrellas, pool loungers
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Reviews of Boutique Hotel EL NIDO Holbox

4 out of 5
Boutique Hotel EL NIDO Holbox
Calle Macabi, Punta Coco, Isla Holbox, QROO

Reviews

9.8

Exceptional

Rating 10 - Excellent. 51 out of 59 reviews" "
Rating 8 - Good. 5 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful staff! Would definitely recommend and we will be back!
Stayed 4 nights in Apr 2024

8/10 Good

Ioana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Nido is a lovely boutique hotel in Holbox, away from the hustle and bustle of the island. The pool is lovely and the hotel has a really nice decor, with spacious rooms. I really enjoyed the quietness of the place, especially in the evenings! One thing to flag is that is a bit away from the centre of the island, so you either have to walk or take taxis (around 200 pesos per taxi) which is a bit inconvenient at times. The closest beach is 5 minutes away at Punta Coco however if you want to go to other beaches, is a bit of a walk
Stayed 4 nights in Apr 2024

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very quiet and well appointed. Large rooms and everything worked well. Staff was lovely and breakfast was very nice. I tend to get up early the staff brought me coffee before the 8am breakfast time. Only real disappointed was the golf cart rental. We rented a golf cart for several days and the hotel charged much more for it than if we rented directly. We also asked if we could rent on for less than a 24 hour period. We were told that was the min time...found out we could have rented for a shorter time period.
Stayed 4 nights in Apr 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend to anyone looking for peace and relaxation! 10/10
Stayed 3 nights in Mar 2024

10/10 Excellent

Jan Case

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Nido Staff were warm, caring, friendly, & so helpful with suggestions & local knowledge. making suggestions for us to explore on our own which we love to do. They were also available and willing to arrange any and every detail (which they handled with perfect, ease-filled results) . Breakfast & afternoon snacks & drinks were prepared with great attention to our special allergy needs & preferences. Fresh individually prepared Breakfasts included. Full restaurant services were not available when we were there. Surroundings were elegant AND comfortable & casual, a superb combination! The pool was sparkling, the grounds hand groomed,. Rooms tended with care. This intimate boutique hotel is our idea of Aaaah! We loved the location, quiet & serene.
Stayed 5 nights in Mar 2024

10/10 Excellent

Alyson, Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Sofya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property, beautiful design, clean, friendly and welcoming staff. It’s a short walk from a beach that looks wild - which I appreciated. The staff was friendly and helpful. Also, unlike the properties downtown that blast loud music that no human should be exposed to-you could actually get good sleep at this hotel as it’s in a peaceful location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff were incredibly nice.
Stayed 7 nights in Jan 2024

10/10 Excellent

Magnus

Stayed 5 nights in Jan 2024

6/10 Okay

R

Liked: Cleanliness
Stayed 5 nights in Nov 2023
Response from El Nido Holbox on 22 Jan 2024
Estimado huésped, agradecemos que se haya tomado el tiempo de compartir su experiencia en su última estancia en El Nido Holbox. Nuestra misión es tratar a todos nuestros huéspedes con amabilidad y cortesía sin excepción alguna. Sin embargo, nos gustaría saber el motivo por el cual nos brindó esa calificación para así poder ajustar nuestros estándares y procedimientos para que, en el futuro, podamos cubrir sus expectativas de atención y servicio.Saludos,Hotel El Nido Holbox

10/10 Excellent

annika

Stayed 4 nights in Jan 2024

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a balcony room, but upon initially seeing it we felt it lacked some basic hotel amenities I would expect for the price, including a full length mirror, fridge and desk w/chair. The staff were great at relocating us to a patio room that had the above amenities (except the fridge). We unfortunately arrived to rain storms, and Holbox isn’t well equipped for this type of weather. Nearly every road in the town flooded making travel around the island very difficult and expensive. El Nido is around a 25min walk into the centre of town but with the flooding, the walk was much more difficult and taxis were reluctant/refused to take us to and from the hotel. Another qualm was the food. Whilst breakfast was good, we had lunch there. We felt it was below average and very expensive for what it was. We previously ate at Nomad (a 15min walk) where the food was far superior and more affordable. My final issue is with their payment facilities, they only accepted cash, whilst Holbox has a reputation for cash only, we actually found that every other restaurant or beach club we visited accepted cards. The cash only policy is out-dated. The review might sound harsh, but let me assure you that every other element of our stay was great. The staff were helpful and kind, the rooms cleanliness was spotless and pool facilities were great. We also appreciated the quietness and privacy of our room. A couple improvements could make El Nido an exceptional stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote and peaceful with wonderful staff
A peaceful, immaculately designed and decorated retreat with a highly attentive and welcoming staff, good food, and excellent lounging and pool spaces. Staff constantly checked in on us to make sure we were cared for, and the breakfasts were wonderful — coffee, fresh fruit, yogurt, pastries, and a selection of made-to-order plates. We also had a quick lunch before checking out that was tasty. Rooms are minimalist but had all of the necessities, including great fans and AC units. The pool and lounge areas were a real highlights for sure — great vibes for relaxing, reading, and hanging out, just bring or buy some bug spray. Some important to note things about hotel location and the island in general: the hotel is located in a more remote area of the island, so it’s super peaceful and serene with easy access to the bioluminescence bay, but it takes some work to get into town — either a 10-15 min walk or slightly shorter by side-by-side taxi (~250MXN one way). This also means there are more bugs, mosquitos especially, but the staff offers bug spray for purchase. It had rained the day before we arrived, so many of the roads had 4-12” deep puddles spanning the entire width which made walking to town challenging. Good hikers or heavy duty water shoes like Chacos would be great to have.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

María Eugenia

Stayed 1 night in Aug 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Alison, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were both excellent, surpassing expectations. The natural design beautifully reflects the environment, enriching the serene atmosphere. It’s just far away from town not to be inconvenient. Loved it.
Stayed 3 nights in Jul 2023

10/10 Excellent

Maria D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend it if u want peace , quiet relaxing.. this is the place. The owners are super helpful and great. A big shout out to the staff in general .. Carlos, Andres and angie(reina) are so so helpful made my stay easy going .. Love it in all ways I would be back.
Stayed 4 nights in May 2023

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
By far our favorite hotel in Mexico during our two week road trip. Perfect service, with a lot of attention to detail, from raking sand throughout property to fluffing pool cushions, the team makes this a perfect little oasis away from the hustle of town. This leads to my only improvement suggestion - room rates should come with free bike rental included, which they currently charge at 300$ per person per day! Given the distance from town, you dont really have any other option.
Stayed 3 nights in May 2023

10/10 Excellent

Jessica

Stayed 5 nights in Apr 2023

6/10 Okay

Marco

Travelled with partner
Liked: Cleanliness
Positive: Close to Punta Coco Negative: AC only from 10pm-7am Breakfast menu limited to 5 choices Far from the center
Stayed 3 nights in Apr 2023

10/10 Excellent

Kelsey

Stayed 3 nights in Apr 2023

10/10 Excellent

Dulce

Stayed 2 nights in Apr 2023

10/10 Excellent

Corrie

Stayed 4 nights in Apr 2023

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay | Bed n Breakfast in Holbox
Stayed 3 nights in Mar 2023

10/10 Excellent

Maximillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and Amazing. The property is beautiful, the rooms are gorgeous and the service is of another planet. Thank you el Nido, i hope this is the firs of many.
Stayed 2 nights in Mar 2023

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2023

10/10 Excellent

Mark

Stayed 1 night in Feb 2023

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is away from the hustle and bustle of the centre. We loved this property because you really get the sense that they care about their guests. Every single employee was friendly and they could basically write a customer service manual for most hotels. Do not expect to watch tv in your room (because they are no TVs). The pool was immaculate. The drinks were strong but not too much. You really are paying for the customer service and friendliness. Our room was clean, large, and the bed was very comfortable. The restaurant can offer some vegan options but the absolute BEST part of the hotel was Carlo, the french bulldog. Every morning he sat on the patio and greeted all guests with a larger than life french bulldog personality. 5/5 would recommend this place

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice rooms, staff is really here to make you have the best stay possible. Quiet area of the island which is good if this is what you are looking for
Stayed 4 nights in Jun 2022

10/10 Excellent

Robin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

barton

Stayed 4 nights in Mar 2022
Response from Elnido on 16 Apr 2022
we are really happy that you enjoyed your stay in our hotel !! we work for it ... we wish you the best Hotel El Nido Holbox

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience! We loved Andreas & Fabian as well as the rest of the team.
Hanging out at Hotel El Nido
Breakfast at Hotel El Nido
Stayed 3 nights in Mar 2022
Response from ElNido on 16 Apr 2022
we are really happy that you enjoyed your stay in our hotel !! we work for it ... we wish you the best Hotel El Nido Holbox

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms, nice pool. Great breakfast included. Near Punta Coco's, quiet area
Stayed 4 nights in Mar 2022
Response from ElNido on 16 Apr 2022
we are really happy that you enjoyed your stay in our hotel !! we work for it ... we wish you the best Hotel El Nido Holbox

10/10 Excellent

Mariusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is the best! Everything was perfect! Carlo is awesome !
Stayed 8 nights in Mar 2022
Response from ElNido on 16 Apr 2022
we are really happy that you enjoyed your stay in our hotel !! we work for it ... we wish you the best Carlo greetings woof Hotel El Nido Holbox

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was at one end of the island - far from center of town. So, very quiet. Be prepared to walk or take taxi. But know that the roads on Holbox are not good - very uneven and filled with potholes. So be prepared.
Stayed 4 nights in Feb 2022
Response from ElNido on 16 Apr 2022
we are really happy that you enjoyed your stay in our hotel !! we work for it ... we wish you the best Hotel El Nido Holbox

10/10 Excellent

Denisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no words about this property it is unreal. We enjoyed it a lot. Everything was impeccable and staff was very helpful and on point as always. Two things I would consider staying here it is a bit away from the center so thing about taxis and transportation as well as no beach club and restaurant (Restaurant coming) . It was adventurous though and we got to choose whatever we wanted to do. Would stay here again!
Stayed 6 nights in Feb 2022
Response from ElNido on 16 Apr 2022
we are really happy that you enjoyed your stay in our hotel !! we work for it ... we wish you the best Hotel El Nido Holbox

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is as beautiful or more than I expected, it is like a Vogue photo shoot and any Instagrammer’s dream! It is fairly far from the centre of town though and the road is long and bumpy and dirty so it’s not walkable as I thought it might be. You can rent bikes for $200 pesos a day at the hotel but they’re pretty rough or a golf cart taxi is also $200 pesos one way. A lovely breakfast is included and some light lunch options but for dinner you need to go out and there’s only one restaurant that is walking distance otherwise you have to go to Centro likely. Hotel HK with its fourth floor rooftop restaurant is great though for a quick nearby option. My biggest negative is that the AC was only available between 10 PM and 6 AM due to it being eco-friendly and using solar panels. The two guys running the front desk were amazing and super helpful!
Stayed 3 nights in Feb 2022
Response from ElNido on 16 Apr 2022
we are really happy that you enjoyed your stay in our hotel !! we work for it ... we wish you the best Hotel El Nido Holbox

8/10 Good

Luis Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca de la playa de cocos y lejos del centro, para tomarlo en cuenta, todo muy bien para disfrutar unos días de tranquilidad 👍
Stayed 2 nights in Nov 2023

10/10 Excellent

Tanja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in El Nido. Beautiful accommodation with very friendly staff. The hotel is not near the center but if the streets are good you can walk over. Otherwise you can just take the funny taxis. Thank you guys for three wonderful days
Stayed 3 nights in Oct 2023

10/10 Excellent

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto bello, curato nei minimi dettagli e personale gentile, disponibile e sempre pronti a consigliare. Consigliatissimo!
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurent

Stayed 2 nights in Aug 2023

10/10 Excellent

Karla Paola Beltran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jul 2023

10/10 Excellent

Jesús

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones y servicios Excelentes Si volvería
Stayed 1 night in Jun 2023

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito, el personal es amable y está cerca de Punta Cocos, pero alejado del centro (aprox 30 minutos caminando). El desayuno es rico (café o té, jugo, yoghurt, pan dulce y huevos o molletes o tosta de aguacate) y suficiente para empezar el día. Hay una jarra de agua en la habitación, lo que me pareció buen detalle. El wifi funciona bien. Sería bueno que tuviera un lugar para poner el equipaje y un espejo de cuerpo completo. En general, fue buena experiencia.
Stayed 3 nights in Apr 2023

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das El Nido ist ein toller Ort. Wir haben uns sehr wohl gefühlt. Super neue Anlage, alles mit Liebe eingerichtet und super sauber. Das Frühstück ist inklusive, aber nicht so groß. Für uns war es aber ausreichend. Die Lage ist etwa 3 Min zu Fuß zum Playa Coco, aber etwa 30 Min zu Fuß zum Zentrum. Wem das zu lange dauert, muss per Taxi fahren oder sich ein Golfcard oder Fahrrad leihen. Über die Preise sollte man sich im Vorfeld erkundigen. Es gibt keine Fahrräder am Hotel zu mieten, oder welche die für frei zur Verfügung stehen. Wir haben sie Zeit sehr genossen. Die Zimmer sind sehr groß und wir haben super gut geschlafen. Den Poolbereich haben wir auch gut genutzt, da er auch sehr zum entspannen einläd :) Alles in Allem ein sehr toller Aufenthalt für uns. Kommen gerne wieder :)
Stayed 4 nights in Apr 2023

10/10 Excellent

Theresa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das El Nido, ein wunderschönes Hotel, mit tollem Interieur, Pool und super schöne große Zimmer/Bäder. Alles sehr sauber und tägliche Zimmerreinigung. Frühstück ist etwas klein, aber dafür inklusive und für uns war es ok :) Es sind zu Fuß etwa 25min ins Zentrum. Wem das zu weit ist, muss per Taxi fahren oder sich ein Fahrrad mieten. Das Hotel hat keine eigenen und auch keine kostenlosen anzubieten. Zum Playa Coco sind es nur 3 Min zu Fuß. Paya Mosquito ist am anderen Ende des Zentrums noch weiter raus. Zui Fuß etwa 1h. Wer die Ruhe sucht und mit ein bisschen Weg um mitten im Geschehen sein fein ist, ist hier sehr richtig.:) Preis-Leistung ist gut. Bisschen mehr Auswahl beim Frühstück und Fahrräder vom Hotel wären sicher noch toll, dann wäre es eine 10/10 Wir würden wieder kommen :D
Stayed 2 nights in Apr 2023