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Overview of Novotel Brisbane Airport

Photo gallery

Lobby
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    AirportBrisbane, QLD (BNE)7 min drive
    Popular LocationThe Prince Charles Hospital8 min drive
    Popular LocationHoly Spirit Northside Private Hospital9 min drive
    Popular LocationBrisbane Cruise Terminal10 min drive

Choose dates to view prices

  • Premier Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Standard Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Standard Double Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds

About this area

Brisbane

Located in Brisbane, Novotel Brisbane Airport is in an area with good airport proximity. Howard Smith Wharves and Story Bridge are notable landmarks, and some of the area's activities can be experienced at Brisbane Cruise Terminal and Eagle Street Pier. Consider Riverstage for a night out, and don't miss South Bank Parklands, a top local attraction.
Visit our Brisbane travel guide
Popular Location

What's nearby

  • The Prince Charles Hospital - 8 min drive
  • Holy Spirit Northside Private Hospital - 9 min drive
  • Brisbane Cruise Terminal - 10 min drive
  • Royal Brisbane & Women's Hospital - 12 min drive
  • Howard Smith Wharves - 19 min drive

Getting around

  • Brisbane Toombul Station - 4 min drive
  • AirportBrisbane, QLD (BNE) - 7 min drive

Restaurants

  • Catalina Restaurant — 1 min walk
  • Brickhouse Cafe - 3 min drive
  • Saabi on Manson - 3 min drive
  • Dolci Sapori - 4 min drive
  • Viale Canova - 4 min drive

About this property

Novotel Brisbane Airport

Luxury Brisbane hotel in Brisbane Airport with free local shuttle
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. An area shuttle is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 157 rooms feature comforts such as premium bedding and pillow menus, while conveniences include fridges and coffee makers. 24-hour room service and wireless Internet access (surcharge) are standard, as are LCD TVs with cable channels.
Novotel Brisbane Airport offers 157 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: WiFi (AUD 10 per 24-hour period)

Parking and public transport

  • Self parking: AUD 25 per night
  • Valet parking: AUD 35 per night
  • Extended parking (surcharge)
  • Parking height restrictions apply
  • Return airport shuttle (surcharge) from 4:00 PM to 10:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10 AM: AUD 29.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1292 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 19 May 2020 to 31 March 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 6 per person (one-way)
  • Self-parking fee: AUD 25 per night
  • Valet parking fee: AUD 35 per night
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out fee: AUD 80 (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Brisbane Airport Novotel
Novotel Brisbane Airport
Novotel Hotel Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane
Novotel Brisbane Airport Hotel
Novotel Brisbane Hotel
Novotel Brisbane Airport Hotel
Novotel Brisbane Airport Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane Airport

Frequently asked questions

Can I cancel my reservation for free at Novotel Brisbane Airport and receive a full refund?
Yes, Novotel Brisbane Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Brisbane Airport cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Brisbane Airport have a pool?
Yes, this property has an outdoor pool.
Is Novotel Brisbane Airport pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Brisbane Airport?
Self-parking is available for AUD 25 per night. Valet parking is available for AUD 35 per night. Extended parking is available for a fee.
What time is check-in at Novotel Brisbane Airport?
Check-in is from 2 PM - midnight. Early check-in is available for a fee of AUD 80 (subject to availability).
What time is check-out at Novotel Brisbane Airport?
Checkout is at 11 AM. Late checkout is available for AUD 80 (subject to availability).
Does Novotel Brisbane Airport provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 6 per person, one-way, applies.
Where is Novotel Brisbane Airport located?
Located in Brisbane Airport, this luxury hotel is 0.3 mi (0.5 km) from DFO Brisbane and within 3 miles (5 km) of Portside Wharf and Brisbane Cruise Terminal. Doomben Racecourse and Eagle Farm Racecourse are also within 3 miles (5 km).
4.3
Excellent
5 - Excellent
486
4 - Good
369
3 - Okay
98
2 - Poor
35
1 - Terrible
12

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and good price close to airport
very helpful and friendly staff
Stayed 1 night in Mar 2020

2/5 Poor

Travelled with family and small children
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities
Dissapointed that the room was dirty; rubbish in the room and hadn't been cleaned. Breakfast service was poor with limited choice. Customer service poor as had questions of staff re shuttle and was provided nothing.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, spacious rooms. The free car parking is $25 a night.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, attentive service by all staff we encountered
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to city and airport. Right next door to DFO.
Stayed 2 nights in Mar 2020