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"Upon arrival it became apparent very quickly that the property doesn’t match the reviews given. Staff were friendly but a shoestring budget which this establishment obviously has to operate with sadly leaves it lacking in many areas. The room was on the surface clean but closer inspection showed now dusty and I need of more attention. We were told that it was better to have a bath as the shower wasn’t working properly, neither was the tv which kept turning off due to complete lack of WiFi in the room along with a intermittent working fan and light in the bathroom. Difficult to sleep with the beat of very loud music in the bar until well after 11pm. We mentioned on arrival we would need our breakfast at 8am which is when the breakfast service begins. Chef arrived late and breakfast arrived at 8.40am. Breakfast was the most measly of offerings. Cold baked beans, white bread only and no brown sauce. Cup of tea served in stained cup. All in all very disappointing and definitely not worth the £95 we paid. We won’t be returning to this establishment "

"The hotel is tired. Rooms dated. But facilities and staff were good parking easy. Views were great. Good value for money."

"Really comfortable boutique hotel with good food."

"Friendly staff"

"Easy to find, good car park. Staff were so friendly. Property clean and warm. Breakfast was delicious. Definitely a must stay for the beautiful Frome . We all really enjoyed our stay - thank you . "

"Clean period property. Had a pleasant stay and breakfast was amazing"

"Breakfast great, check in took a while as they were all busy doing other things. No fault of their own but maybe hire a few more staff to cope "

"Lovely staff, room and food ! Will always want to stay here before a holiday 😁"

"Comfortable and large room. Free parking. Bonus swimming pool and sauna. Hotel had trouble linking paid external booking but was soon sorted out. "