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"Friendly staff and very clean and comfortable "

"The hotel is on a motorway service station, and although the windows were closed you could hear the refrigerator trucks all night long. The room had no heating that worked so was freezing all night."

"Lovely place. Bit of a trek from the recommended carpark I would imagine for older or disabled people. I found it a nice walk. Lovely hotel, room and staff with a great breakfast"

"The facilities were excellent. The AC switches off at midnight but the room was cool enough "

"Great"

"Great location for visiting Bristol. Hotel a little run down. Staff friendly and enthusiastic but a little bit inept. Over complex air con and heating system a particular issue. "

"Perfect in everyway."

"Very friendly hotel in a great location, easily accessible to the city centre"

"Fridge wasn't actually cold, jammed outer window that wouldn't close so there was consistent traffic noise from being next to major road. The fan/heater unit system is ancient, full of lint / dust and very ineffective -- particularly the heater setting (not very warm and would turn off after a couple of minutes). General cleanliness not great -- hairs etc in the bathroom, dirty carpet. There was also the most annoying buzz coming from various electronics in the room and the plug system to turn off wasn't accessible. No view, literally just multiple major roads. Bedding average, mattress not comfortable (hard). TV had option to connect own device, however this did not work no matter what I did. Extractor fan in the bathroom very weak and ineffective, annoying as the only available mirror with ample light is in the bathroom -- there is a long mirror in the bedroom but too dark to use. Small, rough and thin towels -- many of which were stained."