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Wookey Hole Hotel

3.0 star property
Hotel with free parking, 5-minute walk to Wookey Hole Caves

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Wookey Hole Hotel puts guests within easy reach of Wells Cathedral's beauty and the intriguing Wookey Hole Caves. Visitors enjoy breakfast at the Bistro at Wookey Hole, relax with coffee from the cafe in the garden, and stay connected with WiFi in their rooms.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Free extra futon mattress
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Free extra futon mattress
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Wookey Hole, Wells, England, BA5 1BA

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.4 km
  • Wells Cathedral - 5 min drive - 3.1 km
  • Wells Bishop's Palace - 5 min drive - 3.8 km
  • Cheddar Gorge - 12 min drive - 15.3 km
  • Glastonbury Tor - 16 min drive - 15.8 km

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪The Good Earth - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • ‪The Crown at Wells - ‬5 min drive
  • ‪Coffee #1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel near Wookey Hole Caves
Located close to Wells Cathedral and Wells Bishop's Palace, Wookey Hole Hotel provides a coffee shop/cafe, a garden and a bar. The on-site restaurant, Bistro at Wookey Hole, offers breakfast, dinner, light fare and children's meals. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Self-service breakfast (surcharge), a 24-hour front desk and a banquet hall
  • Luggage storage, tour/ticket information and meeting rooms
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 58 rooms boast comforts such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 26-inch LED TVs with digital channels and DVD players
  • Electric kettles, heating and daily housekeeping

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is NZ$136
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for self-service breakfast: from approximately GBP 13.5 for adults and from GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

Is Wookey Hole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wookey Hole Hotel?

Self-parking is free at this property.

What time is check-in at Wookey Hole Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 5 (subject to availability).

What time is check-out at Wookey Hole Hotel?

Checkout is at 11:00 AM. Late checkout is available for GBP 5 (subject to availability).

Where is Wookey Hole Hotel located?

Situated in Wells, this hotel is 0.3 mi (0.4 km) from Wookey Hole Caves, and within 3 mi (5 km) of Wells Cathedral and Wells Bishop's Palace. Chalice Well and Chew Valley are also within 9 mi (15 km).

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Reviews

Wookey Hole Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 478 out of 1013 reviews
Rating 8 - Good. 344 out of 1013 reviews
Rating 6 - Okay. 132 out of 1013 reviews
Rating 4 - Poor. 35 out of 1013 reviews
Rating 2 - Terrible. 24 out of 1013 reviews

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the character of the hotel , the cleanliness. Staff very helpful and polite. Very family friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect position to go to wookeyhole caves
Stayed 2 nights in Aug 2025

8/10 Good

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located close to Wells. Set in nice woody location Room nice, restaurant food was very good and staff very helpful and good service.
Stayed 1 night in Jul 2025

8/10 Good

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab price great night’s stay

Good hotel at a brilliant price. Food bit limited in the restaurant but not bad for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made check in really easy and couldn't be more helpful generally. The hotel had a lovely cosy vibe and our triple room was spacious. There were quite limited and expensive options in the hotel and surrounding area for dining but the breakfast was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Amazing would highly recommend clean, professional staff, friendly and go above and beyond.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Zenon

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were very friendly and helpful. Very nice location with plenty of free parking. Easy access to Wells. Good cooked breakfast but continental breakfast was rather sparse
Stayed 3 nights in Jun 2025

10/10 Excellent

Mellanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic peaceful nights sleep and the food/ breakfast was brilliant as well
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault it. The hotel is ideally situated as a base for sightseeing. The rooms are spacious, clean and comfortable. The buffet breakfast is plentiful with a good choice. The staff go out of their way to help. All in all would thoroughly recommend a stay here
Stayed 2 nights in Jul 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Catered for our short stay, staff very friendly and beds were very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spooky witchy hotel

Absolutely amazing location, right next to Wookey Hole. The Hotel itself was located in a beautiful setting of the mendip hills. Couldnt fault the hotel, lovely and clean. Also restaurant had great food. Would stay again!
Stayed 3 nights in May 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were so friendly and very accommodating. Breakfast was very nice, with a great range to choose from. Lovely hotel, I will definitely return. Only down fall is that the shower temperature fluctuates while showering.
Stayed 1 night in Apr 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop for our trip to North Cornwall everyone was so kind, helpful, food quality and portion’s excellent. Hotel is looking a little tired although painting of egg
Stayed 1 night in May 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service
Lovely setting and close to cave site. Place is very clean and staff were friendly and helpful. The rooms are showing their age however with bathrooms in need of a refurbishment.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and friendly. The area was lovely. The views were nice. Wooky hole caves were incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Lovely staff in the reception and bar areas, both communal areas and the room were clean and inviting
Stayed 1 night in Dec 2024

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly and comfortable hotel. Reasonably priced. The only flaw was that it was quite noisy and we were woken by other children in the night, but nothing that the hotel could do about that.
Stayed 1 night in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wookey Hole Hotel

Cant fault the staff and the hotel. Room was quiet and clean. Only criticism i have is of the menu - very little choice. The Wookey Hole Inn, more or less over the road about a minute's walk away, had a much better menu, and the food was good.
Stayed 2 nights in May 2025

8/10 Good

sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Could have done with some info in the room like check out time, games room opening times and restaurant menus and details. A positive experience thanks
Stayed 2 nights in May 2025

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
We stayed in the tower room, it was fab, but upstairs floor was very creaky and toilet seat would not stay up and had parts missing, also shower floor had seen better days, but a wonderful time had anyway.
Stayed 1 night in May 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly. Food was very good. Room was good with the exception of the tv size being very small.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great base for our tour of the area. Room/bar/restaurant were all great. Will definitely return.
Stayed 2 nights in Jan 2025