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"The location of the hotel couldn’t have been better, the rooms were clean and appeared newly decorated, in a style which complemented the age of the building. The staff were exemplary, nothing was too much trouble. The breakfast was fresh, beautifully presented and bountiful. We were very lucky with parking as they had recently reopened their car after a 1 years closure, this made everything very convenient. We are looking forward to further stays at The Francis Hotel in the future and would recommend it to anyone considering a stay there. "

"Room was clean, staff were very friendly and helpful. The breakfast had a good selection. We had a great stay and enjoyed a day at the caves the next day. "

"Good breakfast spread, with exception of no eggs available. No problems with room set up, excellent staff no problem too small to sort. Easy to find hotel. This was my first stay and would hope to stay next time I travel to Bath. "

"Great location. Staff were very helpful. Hotel was clean and quiet. The buffet breakfast had a lot of options. and was very good. Highly recommend."

"The swimming pool and facilities were awesome."

"Breakfast was a buffet but staff brilliant and rooms clean"

"I love the spa and breakfast here, one of my favourite hotels. "

"Ideally situated by the train station,& for all the amenities Bath has to offer "

"Great location and very friendly staff who even walk you to your room! (The place is a little bit of a maze in a good way)"