Hilo Apart Hotels

"The checking staff was extremely inefficient, and unfriendly. The room, especially bathroom is completely outdated. Sink rusty paint coming off. How are we noisy, swimming pool merch. Way overpriced for the quality and service. The location is great though."

"Common areas were attractive. Our room was small and basically windowless. Staff was nice. Bathroom was so small you had to zigzag to reach the sink. I think a large person would struggle to navigate it. Bed comfy but pillows really small. Great amenities - convenient store, laundry, drinks, games, white noise machine, recreational gear to borrow. Location was nice, right across from the bay. I think the room in the relaxation wing was just a bummer. And I suspect the pool wing is bad too because of noise and the ocean wing looks down on a parking lot as far as I could tell. Try to get a room in the pond wing - I think you’ll have a balcony there or at least a window. Those rooms are probably nice. The place has a bit of a hostel feel. Their heart is really in the right place with their philosophy and their commitment to sharing their profits with good causes. But I partly picked them because they were listed somewhere as one of top ten hotels in the state and I’m sort of surprised they made the list considering the room we stayed in. Also they say you can tell them if you think it was poor value and pay what you think your room is worth but I would absolutely not feel comfortable doing that."

"Overall good location with good amenities. However, all of the pillows (2 for sleeping) provided are too soft and not firm enough. Bed sheets’ thread count is very low which in combination leads to uncomfortable sleeping conditions. Otherwise, solid."

"Room was clean and beds were comfortable. The price was great for staying in a nice hotel on the water with a beautiful surrounding area. It was better than I expected based on their review score. The little gym was decent with nice weights and other equipment. Restaurant was good too."

"Parking was great! Staff was through the roof kind and accommodating. Little older place but very clean room."

"What an incredible place! Our room was clean, comfortable and well devoted. The attention to detail from the game room to the Coy pond made this one of our favorite places to stay. The view of the ocean is lovely."

"The bungalow was clean with kitchen area for food prep that met all of our needs. Will stay there again. Mahalo "

"Quiet"

"Beautiful, quiet, clean, comfortable, & a lot of space to spread out. A real oasis. The kitchen is well stocked to prepare meals at home. The time we spent at the house we gravitated to the covered lanai to look and listen to the river and to stay dry from the daily rain. The home is very close to town. The host provided easy check in and check out instructions."