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"We had a wonderful stay staff excellent good and clean room with excellent restaurant"

"Location next to car park excellent"

"The walls are peeling and you can see lots of damp. There were 2 holes in the bath so couldn’t have a bath, the shower was broken, they rung the room at 10.10pm to ask if they could come and have a look at the shower, we were in bed after a long day so we said no it is late. I wouldn’t stay here again, gone down hill in recent years "

"We only stayed one night but it was an ideal base for visiting the centre of Bristol"

"The room was clean but small the bath was small the shower was the kind that is from above only no extendable movable option and the water did not heat up that good "

"The staff are lovely and welcoming! The hotel is convenient as its location is perfect, a short walk to the centre but also a short walk to the train station. Room is very small so would only stay a short period of time. "

"Fantastic hotel in perfect location Super helpful staff "

"Clean room, wifi was fast "

"lovely hotel, great spa facilities & lovely meal. staff all fab . nly issue was the security bold on the room jammed into place when we were int he spa so we couldnt get back into our room and they had to call maintenance. the lady on reception said it happens often. we were in a hurry so it was not great and we began to panic about the time. these should be removed and replaced with ones that cant lock when you leave the room. very scary if you left a young child in there and popped out for 1 minute or had a train to catch etc. aoart from that it was brtilliant - thank you "