Holiday Homes in Weston-super-Mare

"We weren't provided with any check in information at all and I had to chase for it on the day of travel There was no property information provided in the premises at all meaning we couldn't make the TV work. There was no hot water - apparently the boiler had been turned off. We were told this after we had checked out. The shower controller was broken so if there had been hot water we wouldn't have known which way to turn the dial I asked several times for information about where I should park...

"One of the best properties i have stayed in. Clean, pleasant. Lovely decor."

"Nice clean flat in a well-organised apartment building (10 apartments), it is quiet inside the house and the neighbourhood is lively but friendly with a well-equipped little corner shop. It’s only a short walk to bus stops and the bicycle and foot path that takes you either to the city centre or outside of Bristol. Tip: the Garden of Easton is nearby, an amazing café / restaurant full of plants inside and outside."

"The property smelt strongly of people smoking (despite the fact that it was advertised as a non-smoking property). The lockable front door was loose in its frame and felt insecure, especially as the location is in a very run-down street with a lot of graffiti and rubbish strewn around. To cap it off, we were confronted with a rat in the courtyard entrance as we arrived back. We chose to pack our bags and drove home through the night, rather than stay. My initial complaint was met with a response...

"In a nutshell, dreadful. Furniture missing or unsafe, lots of things broken or unusable. Exposed wires, NO fire extinguisher, NO smoke alarm or Carbon Monoxide monitor, NO fire blanket in kitchen. Inadequate kitchen tools meaning we couldn't self cater, no glasses, I could go on and on. This property appears to have not been checked by any authority for a very long time. "