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"This is a terrific Hotel with some great Onsens "

"Clean room, sweet views, and friendly staff. Would love to stay again!"

"Friendly staff, clean rooms"

"I had a great stay at Hakone Airu, but I want to highlight that the staff is incredible and they do anything in their power for people to feel welcome. I had forgotten something at the hotel and they shipped it to my next location in Tokyo immediately - really appreciate their promptitudine!"

"Gorgeous room and super friendly staff"

"What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!"

"The Taeikan was in a perfect location for getting to the train station and to visit the shops in the area. The food was exceptional!!!!The ambiance was wonderful and we thoroughly enjoyed the onsen. Our hostess was new to Japan and to Yaeikan, but she surpassed any of our expectations. She was excellent!!! I highly recommend Yaeikan!"

"The onsen was fantastic both public and private in the room. Staff were incredibly friendly and helpful. The rooms were spotless and we'll appointed. Superior location in beautiful setting"

"The staff are top notch, and the hotel is right near the Hakone Yumoto line with multiple options for travel that use the Hakone Free Pass. There are many restaurants near. Bathroom was a little dated, but everything was immaculate. Would recommend. "