Hakone Hot Springs Scuba Diving Holidays

Everything was excellent. Only the family mart in the hotel, the guy didn’t give me my change, I have to ask for it. Hope he’s not doing it on every tourist.

Reception staff were friendly and attentive. Location is OK. Beds were very soft and pillows quite old compared to other hotels we stayed at in Japan. We found the apartment clearly wasn’t vacuumed well with hairs in the bathroom and down the side of the bed.

Great for our family of 5, modern clean room, useful kitchenette and washing machine, good location close to lots of trains and easy to get around. Lots of convenience stores and restaurants nearby. Friendly staff at reception. Would happily stay here again!

Trendy degined hotel.. and nice & kind staffs. Room is smaller and not enough space for belongings..than i expected. however good experience

This hotel is amazing! Incredible room, amazing swimming pool and spa area, great restaurant, and right next to a subway stop within one minute. The staff was incredibly helpful and kind, and a special shout out to Kenichi who went above and beyond to help me with transportation, activities, and other questions that I had. Really an awesome hotel and perhaps the greatest city on earth, Tokyo.

Staff were very helpful and kind. The property was beautiful and had plenty of amenities and restaurants available. The garden on grounds are also breathtaking.

Only stayed here two nights / but they were fabulous. The best part was the window seat in our bedroom. It was gorgeous to sit and drink coffee at in the morning - and wind down watching the city at night. The beds and bath were lovely as well. Easy access to transit and the staff found not have been better!