10/10 Excellent
Sarah
Travelled with partner
6 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Japanese style room, which we thoroughly enjoyed! The room was extremely spacious, including the bathroom, and had a beautiful view of the mountains. There were pockets of space within the room for us to sit and enjoy a cup of tea & snacks while enjoying the view, and the overall stay felt very peaceful.
The room was also extremely clean. We had checked in early, but came back only later at night to collect our keys, and all of our luggages have been sent up to our rooms ahead of time.
They have a private onsen, but persons with tattoos are not allowed as all guests share the space. So just something to be mindful of. The hotel is hillside, but there is a service lift that you can take instead of heading up the stairs.
Location wise, very ideal if you're looking to be near Hakone-Yumoto Station. It is only a 5 minute walk away. As most attractions in Hakone are located further out, you'll have to factor in some time to head up the mountain on the tram and cablecar. Being located near Hakone-Yumoto allowed us to get into Tokyo really easily at the end of our trip.
There is a stretch of street along the Hakone-Yumoto station near the hotel with lots of shops selling food & souvenirs. Most of them close around 6pm.
Sarah
Stayed 2 nights in Apr 2024