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""I loved the location and the friendly service, but my overall review is mediocre. The bathroom was too cramped, and the hot water was inconsistent. I also found the mixture of the old hotel smell and strong air freshener quite unpleasant. Other than those issues, it was an okay value for a stay in expensive London.""

"Did not try the breakfast, staff were helpful except did not recommend restaurant we choose, location a CV little further away than we expected, room too small and bed too small."

"Location and everything around is very beautiful"

"Location to the airport"

"This is a lovely hotel in a fantastic location. Clean and spacious rooms. Very large and comfortable beds with lovely big TV. Amazing shower and also a big bath. We stayed in a room overlooking the atrium so had no natural light which was strange. The lighting in the room made it difficult to put your makeup on. The toiletries were empty near the bath and were not topped up. Could do with a plug for phone charger near the bed and plug for hairdryer near the dressing table. Minor details as overall was a lovely stay in a very comfortable room."

"Great location and breakfast, room was nice ok."

"Good for the price in a City like London. We had a twin room and the beds were really comfortable we both had a good sleep. I got a late check out at 19:00 for 50% of the room price I paid , this was ideal for us. Staff were great at the reception and the housekeeping got us an iron quickly after asking and with a smile. Great location too "

"Excellent location with friendly and helpful staff. Minibar was complimentary which was a bonus. Only downside was the size of the room."

"Great roof top bar and adjacent to terminal 2. We walked right in to the terminal from the hotel!"