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"Room was clean but elevator seemed old and made sounds. Also the floor in the breakfast area was not clean. They needed more staff. While the staff were very pleasant, I had a billing issue as they couldn't see that I paid for my room via Orbitz and I was accidentally charged again for my stay. Took some time to investigate the matter. "

"Upon entering my reserved room, I was met with a cigarette odor, very unpleasant. Room key gave difficulty resulting in having to ask staff to reprogram the key several times. "

"Hotel is older but clean, bed was comfortable Good central location "

"Llegue tarde al check in pero avise por tf y la señorita no fue amable en su atencion. No nos queria dejar a entrar a nuestro cuarto a pesar de estar pagado. Felizmente llego a kas 7am otra empleada y nos dejo entraral cuarto."

"The staff was tremendous. I have never been to New York so he gave me a room with a view of Manhattan, for no extra charge. It was phenomenal. The rooftop restaurant won't let u see the sunset unless you buy something. Just FYI. I didn't have their breakfast but it did look yummy. The room was freezing when I got there and it took like 5 hours to warm up. I slept in my coat. They didn't have maintenance that night. All in all I would stay here again. There is a Chinese buffet there but it's almost $60 a person. No thanks. I ordered sushi from My Sushi 🍣. Yummy"

"The air conditioning in our room didn’t work, even after we requested a change. When we checked again later, they claimed to have an issue with the HVAC system. However, instead of acknowledging the problem, they offered us an alternate room. The room we were given was only partially cleaned, and we found a pin and some tablets in the carpet, along with hair on the chairs. Overall, it was a disappointing experience."

"clean and very nice helpful staff "

"The neighborhood feeling was only fair. Stafff couldn’t have been better. "

"Perfect location, amazing food and service."