Freeport Holidays from NZ$2,361

It didn’t have an oven for baking anything. It had everything else we needed like silverware, plates, storage containers, dish soap, sponge, etc. Most of the staff were nice, but the one man was definitely sick and the one lady wasn't the kindest/most personable person - seemed like she was annoyed either at us for some reason or just in general and I'm not sure why. She did at least offer to store our luggage for us without us asking. The gym is exceptionally small with no cleaning wipes stocked, but it served its purpose. The one elevator slowed down a lot as we approached our floor. We thought we were going to be stuck in it. The underpad and bottom of the lounge chair in the room was all stained up really bad. The kitchen chair also had food splattered on the back of it. There was a bottle cap and trash under the bed. The bed itself was okay in comfort. The room didn't smell of any harsh chemicals, but the hall did a bit. The bathroom curtain could have been cleaner - there was a little bit of mold here and there - I have mold toxicity illness, so I'm not sure if that is why I was so out of it during this trip or not. I liked the Dove hand wash, and hair care items. They did offer free water - I'm not sure if it was filtered or not, but it tasted fine. Free coffee, as well, that was watery the one night.

Lobby too congested all the time, otherwise nice stay

By far the best stay at this hidden gem. The staff were beyond accommodating and made me feel safe and welcome while I was there. I will be staying here ever time I come back to NYC.

We were impressed with our stay. CiCi was so helpful and pleasant at check-in. The room was spacious, clean and quiet. The only minor issue was the sound of the air conditioner. We will definitely stay again.

Breakfast is really nice. Close by everywhere. Love it.