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"The location is good"

"Demasiado pequeña la habitación "

"Rooms need updating. Furniture is worn, curtains are very dusty. Our room had very visible signs of a leak in the ceiling. Waits for elevators are long and be prepared to stop at every floor going up and down. Despite the variety, breakfast is lacking in flavor. Coffee is instant, no creamer options. Ended up skipping altogether after the first morning and spent additional money elsewhere. The view of Tower Bridge is great and proximity to Tower Hill tube is a plus. This hotel is just “ok”. Gets you by a few nights, but not the place to stay for 8 nights like we did. Not recommendable and would skip it."

"Clean lovely room"

"Amazing "

"Stayed here for weekend , location excellent, breakfast fantastic . Big shout out to concierge for keeping our luggage until we were leaving for airport "

"The hotel exceeded all expectations. We arrived and our room was not quite ready. The check in staff offered us a voucher for two glasses of champagne while we waited; they then come to find us to tell us the room was ready and they had upgraded us. We had a lovely room with a nice view. On the way back after dinner we stopped at 12th knot for a couple of cocktails and enjoyed the atmosphere and great view over St Paul’s. Our room was on the 9th floor, not the biggest room we have ever stayed at, but a good size, with a nice bathroom and decent amenities. My only comment is that it would be nice if there was a mirror by the desk so that it can be used as a dresser. The bed was comfortable and the hotel quiet, no slamming doors through the night like in other hotels. A very enjoyable stay. "

"Great location! Staff were extremely friendly and accommodating to everything. The bedroom was very clean and spacious - the bed was super comfortable and the pillow and duvet were perfect! The only improvement would be either a heated towel rail in the bathroom or heated floor as it was a little cold however the robe and slippers provided rectified this!!"

"Room was gorgeous and excellent location. Staff were lovely and really helpful. "