"Location is really very good. One side is the F&B dinning at Darling Harbour, another side is the town area. However, staff service needs to be improved. Listing on Expedia said 3 king beds available but there were only 2 king beds on-site. They agreed to offer free breakfast throughout our stay but there were still charges to our bill and dispute by staff when we checked out. Although the beds were made daily, the room floors and rubbish were also uncleaned/uncleared for many days until we...
"Location is really very good. One side is the F&B dinning at Darling Harbour, another side is the town area. However, staff service needs to be improved. Listing on Expedia said 3 king beds available but there were only 2 king beds on-site. They agreed to offer free breakfast throughout our stay but there were still charges to our bill and dispute by staff when we checked out. Although the beds were made daily, the room floors and rubbish were also uncleaned/uncleared for many days until we...
"This hotel has the best location. Having never been to Sydney before, this was the perfect spot for first timers. We could walk to almost everything including the Queen Victoria, Westfield, Darling Harbor, etc...
The staff was more than helpful. The accommodations were quite small but very clean and tidy."
"This hotel has the best location. Having never been to Sydney before, this was the perfect spot for first timers. We could walk to almost everything including the Queen Victoria, Westfield, Darling Harbor, etc...
The staff was more than helpful. The accommodations were quite small but very clean and tidy."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
sheryl ann
Reviewed December 29, 2024Reviewed December 29, 2024
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
Lucy
Reviewed September 28, 2024Reviewed September 28, 2024
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
An enjoyable stay; a very comfortable room and amenities. Very quiet and restful. Professional and friendly staff. Close to city for business or pleasure
An enjoyable stay; a very comfortable room and amenities. Very quiet and restful. Professional and friendly staff. Close to city for business or pleasure
The level of service this property was remarkable. Attention to detail and a personable approach really made us feel both welcome and special. And of course, the property itself, is a delightful amalgam of old and modern. Definitely a great stay.
The level of service this property was remarkable. Attention to detail and a personable approach really made us feel both welcome and special. And of course, the property itself, is a delightful amalgam of old and modern. Definitely a great stay.
James
Reviewed November 1, 2022Reviewed November 1, 2022
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
Hotels never like the what you see in the photos ,
But Meriton WOW , The room a one bedroom Harbour suite , we walked in , It was amazing, The views were stunning, also from the bedroom,
Would definitely recommend !!
Hotels never like the what you see in the photos ,
But Meriton WOW , The room a one bedroom Harbour suite , we walked in , It was amazing, The views were stunning, also from the bedroom,
Would definitely recommend !!
Sue
Reviewed October 11, 2020Reviewed October 11, 2020
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.