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InterContinental Sydney, an IHG Hotel

Photo gallery for InterContinental Sydney, an IHG Hotel

Featured image
Pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
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Overview of InterContinental Sydney, an IHG Hotel

InterContinental Sydney, an IHG Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
117 Macquarie Street, Sydney, NSW, 2000

Explore the area

  • Popular LocationCircular Quay1 min walk
  • Popular LocationSydney Opera House7 min walk
  • Popular LocationSydney Harbour Bridge17 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)15 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, InterContinental Sydney, an IHG Hotel is in the city centre and by the ocean. Sydney Opera House and Sydney Tower are notable landmarks, and the area's natural beauty can be seen at Royal Botanic Gardens and Bondi Beach. SEA LIFE Sydney Aquarium and Taronga Zoo are not to be missed. Guests appreciate the hotel's convenience for public transportation: Martin Place Station is 8 minutes on foot and St. James Station is 10 minutes.

What's nearby

  • Circular Quay - 1 min walk
  • Government House - 5 min walk
  • Sydney Opera House - 7 min walk
  • Australia Square - 8 min walk
  • Sydney Harbour Bridge - 17 min walk

Restaurants

  • The Treasury Restaurant — 1 min walk
  • Heritage Bar — 1 min walk
  • Cafe Opera - 2 min walk
  • Bar Luca - 2 min walk
  • Settlement on Quay - 3 min walk

Getting around

  • Sydney Circular Quay Station - 4 min walk
  • Martin Place Station - 8 min walk
  • Sydney Airport (SYD) - 15 min drive

About this property

InterContinental Sydney, an IHG Hotel

Luxury Sydney hotel in Sydney Central Business District, walk to Sydney Opera House
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/café and valet parking. All 509 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
InterContinental Sydney, an IHG Hotel offers 509 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Valet parking on site (AUD 70.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 42-42 for adults and AUD 25-25 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Art gallery
  • Fitness centre
  • Sauna

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Body treatments
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Renovation hours are Monday-Saturday 9:30 AM-5 PM. Guests may experience work-related noise during these times.

Renovations and closures

The following facilities or services will be unavailable from November 1 2021 to March 1 2022 (dates subject to change):
  • Swimming pool
The property will be renovating from 1 November 2021 to 1 March 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Exterior
  • Front desk
  • Lobby
  • Meeting facilities
  • Selected guestrooms
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 110.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 42 and AUD 42 for adults, and AUD 25 and AUD 25 for children (approximately)
  • Valet parking fee: AUD 70.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

InterContinental Hotel Sydney
InterContinental Sydney
Sydney InterContinental
Intercontinental Sydney Hotel Sydney
InterContinental Sydney Hotel
InterContinental Sydney
InterContinental Sydney, an IHG Hotel Hotel
InterContinental Sydney, an IHG Hotel Sydney
InterContinental Sydney, an IHG Hotel Hotel Sydney

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 573 out of 998 reviews
5 - Excellent 57%
Rating 4 - Good. 288 out of 998 reviews
4 - Good 29%
Rating 3 - Okay. 82 out of 998 reviews
3 - Okay 8%
Rating 2 - Poor. 36 out of 998 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 998 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very central to everything i needed
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new rooms were gorgeous! The cleanliness was great especially considering the pandemic. The staff were absolutely fantastic, but one slight mark against them was having to ask for an ice bucket 3 times to finally receive it 2 hours after our original request. Honestly though, I would come back again and again - I absolutely adored our experience. And the harbour view is unparalleled!
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was nice to come back to the intercon post lockdown. The door staff were great, the check in staff seemed to be uncertain and not of the usual intercon level of service we have come to expect. They had us down for a King bed room when we had booked for 2 doubles and no extra towel was provided in the room. The new rooms could do with a pillow menu/choice as those provided are extremely soft, and a spare blanket it the cupboards. There was no mini bar pricing and there was an issue with gym access. The refurbished rooms are lovely though
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2021

1/5 Terrible

Disliked: Staff & service, amenities
Stayed 1 night in Jun 2021