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Song Hotel Sydney

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In-room safe, laptop workspace, blackout curtains, free WiFi
In-room safe, laptop workspace, blackout curtains, free WiFi
In-room safe, laptop workspace, blackout curtains, free WiFi
In-room safe, laptop workspace, blackout curtains, free WiFi

Overview of Song Hotel Sydney

Song Hotel Sydney

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
5-11 Wentworth Avenue, Sydney, NSW, 2000

Explore the area

  • Popular LocationHyde Park5 min walk
  • Popular LocationRoyal Botanic Gardens18 min walk
  • Popular LocationSEA LIFE Sydney Aquarium20 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)13 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, Song Hotel Sydney is in the city centre and near a metro station. Circular Quay and King Street Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Sydney Aquarium and Luna Park. Check out an event or a game at Qudos Bank Arena, and consider making time for Taronga Zoo, a top attraction not to be missed. Discover the area's water adventures with scuba diving, sailing and surfing/boogie boarding nearby, or enjoy the great outdoors with ecotours. Guests love the hotel's convenience for public transportation: Museum Station is just steps away and Town Hall Station is 8 minutes on foot.
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Map

What's nearby

  • Hyde Park - 5 min walk
  • World Square Shopping Centre - 6 min walk
  • Sydney Town Hall - 9 min walk
  • Royal Botanic Gardens - 18 min walk
  • SEA LIFE Sydney Aquarium - 20 min walk

Restaurants

  • Song Kitchen — 1 min walk
  • Song Kitchen - 2 min walk
  • Il Espresso - 2 min walk
  • Chin Chin - 3 min walk
  • The Soda Factory - 3 min walk

Getting around

  • Museum Station - 2 min walk
  • Sydney Central Station - 11 min walk
  • Sydney Airport (SYD) - 13 min drive

About this property

Song Hotel Sydney

3.5-star Sydney hotel in Sydney Central Business District, walk to Hyde Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area and a meeting room. All 121 rooms offer in-room free WiFi, LCD TVs with digital channels, and hairdryers.
Song Hotel Sydney offers 121 forms of accommodation with a safe and a hairdryer. LCD televisions come with digital channels. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for AUD 25 per day; discounts available

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10 AM: AUD 15 for adults and AUD 15 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Coffee/tea in a common area

Things to do

  • Motorised watercraft

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Hindi
  • Spanish

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • LCD TV

More

  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe

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Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are available for AUD 5.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Nearby parking fee: AUD 25 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • In-room safe fee: AUD 20 per stay
  • Crib (infant bed) fee: AUD 5.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Song Hotel
Y Hotel Hyde Park Sydney
Y Hyde Park
Y Hyde Park Sydney
Y Park Hotel
Song Sydney
Song Hotel Sydney Hotel
Song Hotel Sydney Sydney
Song Hotel Sydney Hotel Sydney

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 242 out of 992 reviews
5 - Excellent 24%
Rating 4 - Good. 432 out of 992 reviews
4 - Good 44%
Rating 3 - Okay. 178 out of 992 reviews
3 - Okay 18%
Rating 2 - Poor. 77 out of 992 reviews
2 - Poor 8%
Rating 1 - Terrible. 63 out of 992 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, room comfort
Disliked: Staff & service
Worst experience with one reception staff - ever!
I had the most terrible experience with a young man working here behind the desk. When I arrived he actually started yelling at me when I went to replace a mask (I was nowhere near him). If you approached the reception at any time he would stare at you robotically and not give any verbal acknowledgement of you, getting what you asked for eg a breakfast pack with a hostile vibe. The icing on the cake came when I left my room so the cleaners could do a clean. I got something to eat and drink at the IGA and sat in reception to consume it to keep out of the cleaners way. I saw him take my photo (without permission) and then began ranting for me to put my mask on. I was sitting far away from him and NSW law permits people to eat and drink without a mask. He then got on the phone and started ranting to someone. In fact he was still going when I finished my snack and returned to my room! Can I say the other reception staff, a young lady and another young man are great - friendly and helpful and the cleaners were lovely. I do not want the other reception staff to get into trouble for this hostile, abrupt person, so I will say that for the course of my stay he worked mornings. I am a Gold Hotels.com member and have never experienced anything like this! I am a paying customer! Totally shocked...
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, good location, nice staff.
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for my visit this time Continental breakfast included is a bonus saves worrying about finding a cafe early morning Comfortable room for short stay
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location, friendly staff, comfortable beds. Have stayed here previously and would stay again.
Stayed 2 nights in Jun 2021

5/5 Excellent

Stayed 1 night in May 2021