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"This was our best hotel experience in Japan overall, location, "

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Great."

"Really spacious cabin, clean, friendly and extremely helpful staff. We encountered minor issue during our stay but was being dealt with immediately. We really love our cabin, the mountain view is gorgeous and it comes with full kitchen amenities. "

"The room was clean and smell good. Also, it has a nice public bath."

"Perfect location in Matsumoto"

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"near estation y restaurenate. "

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"Perfect for an overnight stay"

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Very kind staff!"

"This is an excellent hotel for one or two nights ( the rooms are small) but very clean, with helpful staff and in a very convenient location only 5 minutes walk from the station and 10 minutes walk to Matsumoto castle. The room rate was very good and this hotel offers good value."