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"Basic room, but very clean. Bathroom in need of repair/upgrade. No fridge, no working air con. "

"Very tiny room with a horrible shower and toilet altogether. It seemed very filthy."

"The room was clean modern and spacious. It was strange however, that they gave us a room on the 8th floor— which the elevators did not go up to and so we had to take the stairs— and when we explained that we have slight physical issues which makes climbing stairs difficult, we were told we should have picked a different room category then (how were we supposed to know that?). In fact, my only grievances with my experience at Tower Suites were with the staff who were all smug, condescending, short, and passive aggressive. I believe for the premium of this hotel, the staff should be receiving better hospitality training. "

"Did not use the dining facilities"

"Park Plaza was in a perfect location for access to London. We were able to walk most places. The room was clean and set up well. Friendly helpful staff. It’s our third time there and will return again. "

"Really good hotel and really good room. Superbly comfortable bed. Staff were super friendly and great restaurant. So close to north terminal with access via shuttle to south terminal."

"All rooms have non-closing bathroom doors. Reception told me it was Health and Safety! There’s a two inch gap so you can carry on talking while you’re in there. An Allen key would undo the stopper. Don’t pay for breakfast. It can be a bun fight, very crowded, queues and cold beans on a small plate. Plenty of other options nearby. Pool also gets v busy. Is clean and staff are nice. Good location. Central. "

"Staff were welcoming and helpful, it was my sons birthday, they had put some ballons and 2 cakes in the room, a really nice and warm touch. Hotel is in a nice and quiet area, set back from road and with the lovely Battesea Park right opposite, yet its only a 6 minute walk to Battersea Power Station and the Underground which is only 6 stops to the West End. Nice pool and sauna too. "

"Clean and quiet "